Jabou Posted June 24, 2021 Share Posted June 24, 2021 Hi, I am trying to added a Nest Thermostat to my project. I've added the Master Driver and followed the directions to connect to Google and to Control4 accounts and then added the Nest Driver. My problem is that after I add the driver, I get an 'Nest Thermostat not allowed in . driver is disabled' ... and nothing works. I've also tried adding the Master Driver and the Nest Driver without connecting to Google or Control4 - and I get the same problem. Anyone run into a similar problem and have a fix? Thanks in advance! jb Quote Link to comment Share on other sites More sharing options...
msgreenf Posted June 24, 2021 Share Posted June 24, 2021 What os and controller version? Quote Link to comment Share on other sites More sharing options...
Jabou Posted June 24, 2021 Author Share Posted June 24, 2021 HC800 controller Composer 2.9.1, Build 532307-res Director version: 2.9.1.532460-res Quote Link to comment Share on other sites More sharing options...
msgreenf Posted June 24, 2021 Share Posted June 24, 2021 I think you gotta be on 2.10 Quote Link to comment Share on other sites More sharing options...
Jabou Posted June 24, 2021 Author Share Posted June 24, 2021 This is from the driver info... Google Nest Thermostat Manufacturer: Google Nest Model: Google Nest Thermostat Creator: Control4 Modified Date: Wed Oct 14 13:30:00 UTC 2020 Device Type: THERMOSTATV2 Control Method: Version: 16 Certified: FALSE Supported OS Version: 2.8.2 and above Driver Type: C4Z (This driver type requires Control4 OS version 2.6.0 or higher) Quote Link to comment Share on other sites More sharing options...
kevbrobot Posted August 28, 2021 Share Posted August 28, 2021 I am having the same issue with this driver. Did you ever find a fix? Quote Link to comment Share on other sites More sharing options...
DanITman Posted August 31, 2021 Share Posted August 31, 2021 This error will show when you don't have a location set on your project. The driver only works in certain countries. msgreenf 1 Quote Link to comment Share on other sites More sharing options...
fdastoor Posted September 6, 2021 Share Posted September 6, 2021 Must a NEST Thermostat have to have 5 wires to install and function. My home is only 8 years old so I would have expected wiring for smart Thermostats. Mu Local dealer said that I did not have the correct wiring. Are there any workarounds? Is it the same for Control4 Thermostats? Quote Link to comment Share on other sites More sharing options...
DanITman Posted September 7, 2021 Share Posted September 7, 2021 13 hours ago, fdastoor said: Must a NEST Thermostat have to have 5 wires to install and function. My home is only 8 years old so I would have expected wiring for smart Thermostats. Mu Local dealer said that I did not have the correct wiring. Are there any workarounds? Is it the same for Control4 Thermostats? It may not be the wire count that is the problem and more the brand. Some HVAC brands use the thermostat wires to communicate over a bus instead of triggering relays. Use the compatibility checker. https://store.google.com/us/widget/compatibility/thermostat?hl=en-US&GoogleNest Quote Link to comment Share on other sites More sharing options...
Control4Savant Posted September 7, 2021 Share Posted September 7, 2021 14 hours ago, fdastoor said: Must a NEST Thermostat have to have 5 wires to install and function. My home is only 8 years old so I would have expected wiring for smart Thermostats. Mu Local dealer said that I did not have the correct wiring. Are there any workarounds? Is it the same for Control4 Thermostats? Nest has some power adapters if you are missing your common wire (continuous power) so you could check and see if you have a compatible model. No C4 units do not need common, they have 4aa batteries to run on like a traditional Tstat. 5wire is pretty much needed for any smart unit but most HVAC guys still run 4wire to save on cost. I normally run 7wire because of humidity, remote temp options etc. Quote Link to comment Share on other sites More sharing options...
lippavisual Posted September 7, 2021 Share Posted September 7, 2021 I've never installed a Nest, nor care to, but.....you could use the wiring to install a remote temp sensor at the current tstat location, then move the stat down to your hvac unit. Much cleaner look like this anyway. Quote Link to comment Share on other sites More sharing options...
eggzlot Posted September 7, 2021 Share Posted September 7, 2021 51 minutes ago, lippavisual said: I've never installed a Nest, nor care to, but.....you could use the wiring to install a remote temp sensor at the current tstat location, then move the stat down to your hvac unit. Much cleaner look like this anyway. this is what I did (but using C4's Thermostat vs Nest). though the nest is "nice" looking its still wall acne at the end of the day Quote Link to comment Share on other sites More sharing options...
msgreenf Posted September 7, 2021 Share Posted September 7, 2021 if you want to use the nest's smart features around occupancy it needs to be present and not hidden Quote Link to comment Share on other sites More sharing options...
Jeff W Posted September 7, 2021 Share Posted September 7, 2021 17 hours ago, fdastoor said: Must a NEST Thermostat have to have 5 wires to install and function. My home is only 8 years old so I would have expected wiring for smart Thermostats. Mu Local dealer said that I did not have the correct wiring. Are there any workarounds? Is it the same for Control4 Thermostats? It depends on two factors. 1) what was the previous thermostat wired for / what type of furnace it is? IE. was it wired for a 'communicating' thermostat. IE. 4 wires. 2 wires for power, 2 wires for data? Where does the wires go back to? @DanITman was referring to this. Some newer Carrier furnaces use communicating thermostats for their high efficient 7 stage furnaces. If it is a newer Carrier and you want to install a different thermostat you will have to give up the 7 stage efficiency. It means it will burn more gas, it's not a lot more, but it is something to consider. 2) If it's a standard furnace, it depends on how many functions the furnace is doing. - How many stages of heat - How many stages of cool - Is there a fan connected? If it's a simple single stage heat with fan control you need 4 wires but they have to go back to the furnace. - 2 wires for power - 1 wire for fan - 1 wire for heating While it is possible to run some thermostats off batteries. I don't recommend doing it. Quote Link to comment Share on other sites More sharing options...
fdastoor Posted September 7, 2021 Share Posted September 7, 2021 thanks for the info. Quote Link to comment Share on other sites More sharing options...
DanITman Posted September 7, 2021 Share Posted September 7, 2021 4 hours ago, Control4Savant said: Nest has some power adapters if you are missing your common wire (continuous power) so you could check and see if you have a compatible model. No C4 units do not need common, they have 4aa batteries to run on like a traditional Tstat. 5wire is pretty much needed for any smart unit but most HVAC guys still run 4wire to save on cost. I normally run 7wire because of humidity, remote temp options etc. Nest has a battery inside of it and it can steal power when heat or ac is running. When its stealing power it charges the battery. Quote Link to comment Share on other sites More sharing options...
Jeff W Posted September 7, 2021 Share Posted September 7, 2021 I am not a fan of nest thermostats. I have fixed more HVAC problems/installs from other companies that use them then I care to count/remember. One of the things I have seen is that if the battery gets low, the thermostat shuts off so it can charge the battery. In a winter climate where temps can get down to -40F... the last thing I want the thermostat to do is shut off . While the Control4 thermostat and many others do have 4 AA batteries, I never use them to run the thermostats (we install them but just back up purposes).. again, don't want anything happening during cold winters. We always supply power from the furnace, it's safer and better. Quote Link to comment Share on other sites More sharing options...
Control4Savant Posted September 7, 2021 Share Posted September 7, 2021 5 hours ago, DanITman said: Nest has a battery inside of it and it can steal power when heat or ac is running. When its stealing power it charges the battery. Yep which is how they get away with not needing it in most cases or with adapters. Quote Link to comment Share on other sites More sharing options...
Alejandro Colombo Posted October 2, 2021 Share Posted October 2, 2021 if someone needs the solution with the nest driver that is disabled in some countries, I have the solution for nest thermostat all countries. I can provide new driver. Quote Link to comment Share on other sites More sharing options...
Midnight1982 Posted March 29, 2023 Share Posted March 29, 2023 Any update on this in Australia March 2023? Quote Link to comment Share on other sites More sharing options...
Dinushan Paranavithana Posted November 24, 2023 Share Posted November 24, 2023 On 10/3/2021 at 12:12 AM, Alejandro Colombo said: if someone needs the solution with the nest driver that is disabled in some countries, I have the solution for nest thermostat all countries. I can provide new driver. Hi @Alejandro Colombo How can I get this driver ? Quote Link to comment Share on other sites More sharing options...
Dinushan Paranavithana Posted November 24, 2023 Share Posted November 24, 2023 On 9/1/2021 at 12:54 AM, DanITman said: This error will show when you don't have a location set on your project. The driver only works in certain countries. @DanITman You mean the location on Control4 project or nest app? Is there a way to bypass the location??? I need to get it up and running in Sri Lanka…. can you please help ? Quote Link to comment Share on other sites More sharing options...
DanITman Posted November 25, 2023 Share Posted November 25, 2023 On 11/23/2023 at 11:32 PM, Dinushan Paranavithana said: @DanITman You mean the location on Control4 project or nest app? Is there a way to bypass the location??? I need to get it up and running in Sri Lanka…. can you please help ? Location in the Control4 project. You can change your location in your project and the driver will work. However, that location is used for a lot of other things so I'm not sure you want to do that. Quote Link to comment Share on other sites More sharing options...
Alejandro Colombo Posted November 25, 2023 Share Posted November 25, 2023 Dinushan Paranavithana, I will send you the solution by private message Quote Link to comment Share on other sites More sharing options...
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