House72 Posted February 16, 2023 Share Posted February 16, 2023 Hello All I have this TV, and everything works with Control 4, but not turning on the TV. I still have to keep my TV remote, which has a Control 4 driver. https://drivers.control4.com/solr/drivers/browse?&q=&fq=manufacturer:"Hisense" I am at the wit's end on this and was wondering if anyone with this TV has run into this issue and found a fix. I am open to any suggestions. Once Powered on, everything works, including Power Off. Thanks Again Rajesh Quote Link to comment Share on other sites More sharing options...
lippavisual Posted February 16, 2023 Share Posted February 16, 2023 Not a TV but a projector. Haven’t worked with them before but what driver are you using? What does the documentation say? my guess would be that there’s some energy savings setting on it that needs to be disabled, in order to keep the Network control available during standby. House72 1 Quote Link to comment Share on other sites More sharing options...
House72 Posted February 16, 2023 Author Share Posted February 16, 2023 Hello I am using the driver from Control 4 website https://drivers.control4.com/solr/drivers/browse?&q=&fq=manufacturer:"Hisense" I cannot see the documentation. My installer is having a hard time with this. How can I get documentation for this driver? I will again check my settings for energy stand by but I did not see one. Thanks again for the help. Quote Link to comment Share on other sites More sharing options...
Cyknight Posted February 16, 2023 Share Posted February 16, 2023 I'm going to guess here ... it's running on WiFi OR it was setup using wifi initially at least. Dealer will need to ensure it's a) hardwired, b) setup anew AFTER it's hardwired. It'll be WoL that's not working. Quote Link to comment Share on other sites More sharing options...
House72 Posted February 16, 2023 Author Share Posted February 16, 2023 Projector is hard-wired. What do you mean by WOL (Wake on lan)? Quote Link to comment Share on other sites More sharing options...
House72 Posted February 17, 2023 Author Share Posted February 17, 2023 Is there any way to get a copy of the documentation to the Control 4 driver Quote Link to comment Share on other sites More sharing options...
lippavisual Posted February 17, 2023 Share Posted February 17, 2023 OK I'll bite. Documentation is below. Hardware Setup · Make sure that the TV and controller in the same Local Area Network. Connected by either wired or wireless means. Control Connection Setup · Enable the “Control4 Port” on TV under the directory “Settings à Advanced System à Control4 Control Port”. · Launch Composer on a PC and search for the desired TV to connect. Driver Setup · Add the driver in Composer software. Properties explanation · These commands can be accessed via Programming or Custom Buttons: number, channel up/down, direction, volume +/-, mute on/off. Manufacture Technical support contact information: · To give us a call 1.888.935.8880 · To shoot us an email service@hisense-usa.com AC power off precautions · due to TV hardware limitations, in the event of a power failure, once power is returned the TV will need to be manually turned on via OEM remote or hard power button on TV to regain control. RELEASE NOTES: Version 1 -Initial Release House72 1 Quote Link to comment Share on other sites More sharing options...
House72 Posted February 19, 2023 Author Share Posted February 19, 2023 At this time, I have no luck and even played around with Power On Mode. I have sent an email for technical support today and will try calling them tomorrow. Sucks to be having this issue. Quote Link to comment Share on other sites More sharing options...
Midnight1982 Posted February 19, 2023 Share Posted February 19, 2023 On 2/16/2023 at 12:25 PM, House72 said: Hello All I have this TV, and everything works with Control 4, but not turning on the TV. I still have to keep my TV remote, which has a Control 4 driver. https://drivers.control4.com/solr/drivers/browse?&q=&fq=manufacturer:"Hisense" I am at the wit's end on this and was wondering if anyone with this TV has run into this issue and found a fix. I am open to any suggestions. Once Powered on, everything works, including Power Off. Thanks Again Rajesh Might have to make a custom driver on this one, I have had some issue with TCL another cheap option of TV. I find to stick to main stream brands of TV as i find they just work - in saying that though can't expect the customer to go out and buy new TV as the same time... House72 1 Quote Link to comment Share on other sites More sharing options...
House72 Posted February 20, 2023 Author Share Posted February 20, 2023 The TV costs $6K plus $4k in Salamander designed UST projector for proper setup. At 10K, I should have looked at other options. At that price it is not cheap to simply abandon. Quote Link to comment Share on other sites More sharing options...
lippavisual Posted February 20, 2023 Share Posted February 20, 2023 That price all in, I would've just purchased a 100" Monitor and called it a day. Quote Link to comment Share on other sites More sharing options...
House72 Posted February 22, 2023 Author Share Posted February 22, 2023 Finally my amzing integrator did not give up. He was able to track down a solution and get this to work. I have enjoyed last few days of going back to one single remote. This week when my Halo is delivered will see if Siri works. Quote Link to comment Share on other sites More sharing options...
texastallguy24 Posted November 22, 2023 Share Posted November 22, 2023 On 2/22/2023 at 7:19 AM, House72 said: Finally my amzing integrator did not give up. He was able to track down a solution and get this to work. I have enjoyed last few days of going back to one single remote. This week when my Halo is delivered will see if Siri works. If you dont mind me asking what did he do to get this to work? Quote Link to comment Share on other sites More sharing options...
House72 Posted November 22, 2023 Author Share Posted November 22, 2023 I have no idea. I also switched my dealer. Ari is my new dealer and is also on this forum. May be he can look up. Cheers Quote Link to comment Share on other sites More sharing options...
texastallguy24 Posted November 22, 2023 Share Posted November 22, 2023 4 minutes ago, House72 said: I have no idea. I also switched my dealer. Ari is my new dealer and is also on this forum. May be he can look up. Cheers Thanks for the information Quote Link to comment Share on other sites More sharing options...
texastallguy24 Posted November 22, 2023 Share Posted November 22, 2023 5 minutes ago, House72 said: I have no idea. I also switched my dealer. Ari is my new dealer and is also on this forum. May be he can look up. Cheers Can you send me his username on here? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted November 22, 2023 Share Posted November 22, 2023 @chopedogg88 House72 1 Quote Link to comment Share on other sites More sharing options...
texastallguy24 Posted November 22, 2023 Share Posted November 22, 2023 18 minutes ago, msgreenf said: @chopedogg88 Thank you Quote Link to comment Share on other sites More sharing options...
SimplyAV Posted March 14 Share Posted March 14 On 11/22/2023 at 10:09 AM, texastallguy24 said: If you dont mind me asking what did he do to get this to work? Were you able to get any answers to the problem/fix? I'm scheduled to fix a problem that fits this description and would love to avoid a long troubleshooting process if possible. Quote Link to comment Share on other sites More sharing options...
House72 Posted March 15 Author Share Posted March 15 @SimplyAV I had a different dealer during this issue. Currently, my dealer is @chopedogg88 He is excellent. chopedogg88 1 Quote Link to comment Share on other sites More sharing options...
DanITman Posted March 15 Share Posted March 15 On 2/19/2023 at 5:11 PM, Midnight1982 said: Might have to make a custom driver on this one, I have had some issue with TCL another cheap option of TV. I find to stick to main stream brands of TV as i find they just work - in saying that though can't expect the customer to go out and buy new TV as the same time... yeah...like Sony...oh wait....that IP integration broke. Ok, try Samsung. Oh those FRAME Tvs keep breaking. Fine...LG it is. Shit...they break too. The best TV integration I've seen has been Roku TV. That API never changes and is super reliable for IP control. TCL is the brand I stick with and it works really well. Otherwise....IR control seems to be full proof way to keep an integration running. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted March 15 Share Posted March 15 Sony, LG, Samsung they all work fine.... Quote Link to comment Share on other sites More sharing options...
Alt Posted March 15 Share Posted March 15 Really enjoying 3.5mm Rs232 port on Sony TV's, works great on all our projects. We use TV's as displays only, and the best part is once its set it will work for ever! Quote Link to comment Share on other sites More sharing options...
DanITman Posted March 15 Share Posted March 15 2 hours ago, msgreenf said: Sony, LG, Samsung they all work fine.... Don't make me pull up screenshots of the dealer forums Sony's IP control took a shit a while back. LGs are also having on/off issues. Oh and there is this: Quote Link to comment Share on other sites More sharing options...
LollerAgent Posted March 15 Share Posted March 15 On 2/19/2023 at 5:11 PM, Midnight1982 said: Might have to make a custom driver on this one, I have had some issue with TCL another cheap option of TV. I find to stick to main stream brands of TV as i find they just work - in saying that though can't expect the customer to go out and buy new TV as the same time... Sony used to be rock solid -- but numerous issues now. TCL Roku TVs have been rock solid for me via IP. I know lots of folks have issues with Samsung Frame -- but my 2021 is rock solid via IP. Too bad the TV sucks otherwise. I have an older Vizio P-Series that has also been flawless on IP using the Annex4 driver. No experience with LG -- but I have heard issues with WoL, etc. Quote Link to comment Share on other sites More sharing options...
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