Gary Leeds UK Posted December 8, 2020 Share Posted December 8, 2020 Just noticed Intercom now shows within the C4 App on Iphone - However we keep getting error Message 500 - Can Not Connect Intercom App works no problem - Anyone else with this Issue Quote Link to comment Share on other sites More sharing options...
msgreenf Posted December 8, 2020 Share Posted December 8, 2020 Delete system and add it back to app Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted December 8, 2020 Author Share Posted December 8, 2020 Cheers Mitch Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted December 8, 2020 Share Posted December 8, 2020 I must say it is really nice having the intercom app in C4 natively! Quote Link to comment Share on other sites More sharing options...
C4 User Posted December 9, 2020 Share Posted December 9, 2020 20 hours ago, msgreenf said: Delete system and add it back to app I did this and had to reset all my room favorites and backgrounds. Did I do something wrong? I do agree the intercom app in C4 natively is really nice. Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted December 9, 2020 Author Share Posted December 9, 2020 We have now Lost the intercom for Control4 App - Icon no longer within the App Tried deleting and re connecting - Nothing Zip - We have lost the intercom Icon with the control4 App Quote Link to comment Share on other sites More sharing options...
mrcsx Posted December 9, 2020 Share Posted December 9, 2020 15 minutes ago, Gary Leeds UK said: We have now Lost the intercom for Control4 App - Icon no longer within the App Tried deleting and re connecting - Nothing Zip - We have lost the intercom Icon with the control4 App My intercom icon has disappeared as well, it was there last night. Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted December 9, 2020 Author Share Posted December 9, 2020 Looks like something else was not tested ~ shock Quote Link to comment Share on other sites More sharing options...
msgreenf Posted December 9, 2020 Share Posted December 9, 2020 4 minutes ago, Gary Leeds UK said: Looks like something else was not tested ~ shock why do you assume it wasn't tested? Maybe it was turned off on purpose? not ready fully yet? Quote Link to comment Share on other sites More sharing options...
Rob21 Posted December 9, 2020 Share Posted December 9, 2020 Can someone update us when intercom is working again? Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted December 9, 2020 Author Share Posted December 9, 2020 1 hour ago, msgreenf said: why do you assume it wasn't tested? Maybe it was turned off on purpose? not ready fully yet? Then why release it ? Was it the intern making a mistake Look C4/Snap never say they done anything wrong - announcements on T3 touch screens (Plus a load more bugs) never said it was a issue - even Mr Beta Tester - Said I was talking rubbish However a update lateter and £50 extra to my dealer they work - God HELPS us End User wnpublic 1 Quote Link to comment Share on other sites More sharing options...
jamesc4 Posted December 9, 2020 Share Posted December 9, 2020 having same issue So it works for some people and then it went away?? Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted December 10, 2020 Author Share Posted December 10, 2020 Yes James - Had it for 24 Hours Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted December 10, 2020 Share Posted December 10, 2020 Aha... that explains my issue. I got to my holiday home yesterday and have been trying to figure out why the intercom icon does not appear on my holiday home system (despite having had it upgraded to OS3.2.1 also. Quote Link to comment Share on other sites More sharing options...
ILoveC4 Posted December 10, 2020 Share Posted December 10, 2020 Yep - it’s gone now. That explains why I didn’t get any calls from my doorbell last night. Time to reinstall the intercom app. They really should communicate this stuff. Pretty terrible experience. wnpublic and Gary Leeds UK 2 Quote Link to comment Share on other sites More sharing options...
manutdsoc2020 Posted December 10, 2020 Share Posted December 10, 2020 Is anyone else having issue logging back into the Intercom anywhere app? When I try to log in the app states connecting and the wheel just spins continuously. Quote Link to comment Share on other sites More sharing options...
C4 User Posted December 11, 2020 Share Posted December 11, 2020 I too have lost the integrated app intercom. Question, after I had it working in the integrated app, I deleted the intercom app from my iPhone. My question is do I need to keep the intercom app or does the integrated intercom work independently? If this is a C4 issue, I hope they get it working soon. Quote Link to comment Share on other sites More sharing options...
fredsoneya Posted December 15, 2020 Share Posted December 15, 2020 On 12/11/2020 at 1:38 PM, C4 User said: I too have lost the integrated app intercom. Question, after I had it working in the integrated app, I deleted the intercom app from my iPhone. My question is do I need to keep the intercom app or does the integrated intercom work independently? If this is a C4 issue, I hope they get it working soon. For the time being you need intercom anywhere app installed again, until they update the C4 app. Quote Link to comment Share on other sites More sharing options...
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