backup didnt break for everyone... my backup worked perfect in 2.8.0
its possible that they tried it.. and it worked, just like it did on my system. And then they went and released a FREE update 2.8.1 which fixes the issue for those people who had the issue. Some dealers even offered free upgrades to 2.8.1 (if you used them to upgrade to 2.8.0)
I get that you are frustrated at some of the things that happened with control4.. but I HIGHLY doubt that there is malicious intent behind any of it from control4.. I think they are truly trying to deliver a world class product, and for the most part they are succeeding in doing exactly that