Dueport

Thanks! I hadn’t thought of the Multisystem driver.  I had a quick look at the documentation and one problem (for my setup) is that it requires a secure tunnel (VPN) between the residences.  My routers are not capable of this… but it has sparked another thought. Maybe I should upgrade my routers as creating such a tunnel would open up various other ways of swapping data between the 2 residences.  I will give it some thought although I think it will be a bit too expensive for now.

Isn’t there a driver that mirrors devices between houses? Would that do it? I can’t remember the details of the driver but I feel like I saw that somewhere…..

I just spoke with the Composer team and it sounds like if testing goes well then a new update should be rolling out next week that will resolve the issue with Composer HE and OS 3.4.1

We moved into our new house last week and just put the finishing touches on the Control4 system. There's plenty more to tweak and explore but we at least have all the components integrated and the basics work. 
System consists of:
- Core 5 controller
- Josh AI Core and Josh Nanos/Micros throughout the house
- UniFi network gear and cameras
- Kaleidescape
- 8 zones of audio with Klipsch speakers
- AV receives for two living rooms with Formovie Theater projector for basement living room
- 16 channels for panelized lights
- Integrated security system - mostly used for smoke detectors and various sensors to use with C4 programming. 
I can't wait to mess with programming more as soon as Composer HE works again. 
 

at least I am still not on WinXP
but for the sake of sanity and happy household, I never have auto updates set.  Even things like my Unifi APs, they aren't on auto updates.  I'll wait for a weekend that the wife is out of the house (or even just for a long day) so I can upgrade and if things go sideways I have time to troubleshoot and fix it before she gets home and wonders why she cannot use a device.

The other side of this is what about customers outside the USA?  
Does the fact that we are forced to stay on 4sight mean that we won’t get access to new features? While I am not keen on the extra payment for the new 4sight (Connect), I also don't want to be forced into not having new features (depending on what these are)…

Part of the reason for this program is because there are so many C4 owners that have been abandoned by their dealer or have had conflict and parted ways, this gives the customer a way to deal with C4 to have issues resolved although I’m not sure how that’s going to go with how we’ve seen some systems are put together… they need a bomb not tech support
Another aspect is to let the integrator work on new jobs and not get bogged down with service requests which I think is a complete crock of crap, if you’re so bad at putting systems together and business in general that you can’t figure out how to put together a reliable system then service the minor issues that might crop up then C4 should have a mechanism is place to at least delist that dealer from the dealer locator
It’s embarrassing that Assist is becoming a thing but it speaks to the quality of dealers in general and not the C4 product which we find to be quite reliable. Other snap products like their amps and hdmi extenders are piss poor and we haven’t used them for a number of years

I don't believe anyone is required to sign up for Assist, are they? I read it as an optional subscription and Connect as required. Assist would allow the end user to get direct support from Control4 for some things, rather than having to call their dealer.  

@South Africa C4 user, thanks for letting us know. I’ll get a bug submitted and take a look.

We have been looking into issues when switching properties over the last couple of days and hope to get a fix into one of the next app updates. Connection issues when simply launching the app would be a new issue. Send logs to Darin or myself and we will get them into the right hands to be reviewed.

@antneed,
I'm not aware of any outstanding issues.  Can you attempt to connect over 5G, then email yourself the mobile app logs, and DM them to me?  Once I have your logs, I can have an iOS engineer take a look.
 
The steps to get you mobile app logs are below:

Getting Mobile Logs (New Settings UI)
Menu Settings Support Support Settings Email/Share Logs  
Getting Mobile Logs (Old Settings UI)
Menu Settings Preferences (Top right corner) Email/Share Logs  

 

For the love of God, lets get this fixed! 

I second that - I’ve worked with Mitch for three years now and he has helped support our systems at two properties. Mitch is incredibly responsive, knowledgeable, experienced, and very reasonable. He’s a pro and we’d be lost without him!

I second that - I’ve worked with Mitch for three years now and he has helped support our systems at two properties. Mitch is incredibly responsive, knowledgeable, experienced, and very reasonable. He’s a pro and we’d be lost without him!

I am sure I don't even need to say it, but Mitch is top notch Control4 programmer. You wont go wrong hiring him.
 

Hey Everyone,
thank you for your trust in me to help you with your systems over the years!  I have met and helped many great people and enjoy texting with you all.  I have never raised my rates since I started and I contemplated it last year and held off, but now I will need to raise my hourly rate starting 1/1/2024.  
But good news, you can pre-pay for hours at the lower rate if you know you have a project coming up (change will not impact inflight projects).
Thanks again and happy holidays everyone!
Mitch

Happy holidays Mitch. Your work is incredible! It’s great to be part of this community and thanks to you and many other experts who really make it a great experience for all of us who love Control4!

Happy holidays to everyone in the group.


Sent from my iPhone using Tapatalk

+1
now that I am thinking about it, it would be nice to have a geo tag or Director ip tag based on wifi connection so when I am on a property and open the app it will connect to the current property and not the last connected.  

It would be really nice if one could favourite a second residence to the Home Screen on the app.  This would make flipping between residences so much easier!

agreed - I'm okay with creating or adding thumbnails of pictures for each room or a set of stock photos to represent each room in the room/zone list.  However, I don't like that it shows up as the wallpaper background then on that room when viewing all of the controls.  very distracting and pretty poor user interface design, far from elegant and streamlined.  I'd almost go so far as it is pretty terrible compared to background images that are either blurred and non-distracting or have a more refined aesthetic shown by all the other major control systems.  Can easily get demo versions of those apps to do a comparison.  This feels completely hodge-podge and thrown together.

I shared similar feedback that the icon idea is good but they should be different then the background. But the feature was released anyway... 

be sure and have them add the Auxiliary Controls.  Dealer did this as shown below (using my Composer HE) and the associated screen shots in the app.  it's not the most elegant of solutions and I typically use the Omnilogic app instead of the C4 one for pool controls (lights, heater, water features) since the driver is quite limited IMO.

I use the vista 20p with the 4232CBM and it has all the integration you could ask for. I dont think the driver is obsolete.

I have an update on the fingerprint version which, unfortunately, mirrors your experience. I setup the lock through the Yale app then tried to add the C4 module through the Yale app so the lock would see it and then could start enrollment with C4. Sadly, the lock refused to see the module at all - so, unless I was doing something wrong (which is always possible), my experience is that it appears that the firmware of the fingerprint version won't recognize the module. The normal Assure 2 locks work fine with the C4 module so the firmware between the standard Assure 2 and the fingerprint version are different in that respect. Additionally, I tried enrolling two fingerprints to the lock through the Yale app and found that the fingerprint sensor was extremely unreliable. So much so that we would never use it over simply entering the code. So this fingerprint version is being returned because it won't work directly with the C4 module and the fingerprint sensor doesn't work well. Instead, we'll be using the standard version again because it works with the C4 module and is very reliable. I didn't try the Apple Home Key version of the lock because it doesn't come in the color (oil rubbed bronze) that we need.

I wrote a sun positioning driver that I need help testing.
Driver allows you to trigger events in Control4 based on the suns location.  This is great for shades and allows you to mimic control like Lutron's Natural Light Optimization. Driver calculates the sun position based on your project location and timezone.  This driver does not require an outside API and all calculations are done on the driver itself.
Below are the variables that you can use for conditionals.  Driver fires an event on every calculation of the sun position.

Sun Interval: How often the sun position should be calculated. 
Azimuth: Direction of the sun as compass coordinates.
Altitude: Angle of the sun in degrees.  (Positive - Sun is above horizon | Negative - Sun is below horizon)
Season: Current Season based on Location
Trending: If the Sun is going UP or DOWN
Last Event: Day, Night, Civil Twilight, Nautical Twilight, Astronomical Twilight, Solar Noon, Solar Midnight
If interested in testing, please DM me your email and I'll send you a beta trial. 
Thanks