ERDrPC Posted March 1, 2019 Share Posted March 1, 2019 I just realized that push notifications have stopped working a few days ago. My dealer came by today and upgraded to the latest OS. My android has C4 app notification as priority so they are supposed to always go thru. My 4sight license is active. Nothing else has changed. These are the notifications programmed in HE and not Alan's suite. I have rebooted my phone...No change. Dealer rebooted controller...no change Any ideas? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted March 1, 2019 Share Posted March 1, 2019 I have the same problem. Haven't had time to look into it moreSent from my Pixel 3 using Tapatalk Quote Link to comment Share on other sites More sharing options...
ERDrPC Posted March 2, 2019 Author Share Posted March 2, 2019 Anyone else with the same issue? Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted March 3, 2019 Share Posted March 3, 2019 6 hours ago, ERDrPC said: Anyone else with the same issue? Move to Apple More seriously, I’m also on the latest C4 OS and push notifications are working perfectly but all my devices are iOS not Android Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted March 3, 2019 Share Posted March 3, 2019 Check mycontrol4 account ~ looks like we have had some changes Quote Link to comment Share on other sites More sharing options...
lippavisual Posted March 4, 2019 Share Posted March 4, 2019 Latest Android app has an issue.  Updated fix is in testing. Quote Link to comment Share on other sites More sharing options...
ERDrPC Posted March 7, 2019 Author Share Posted March 7, 2019 Not sure what changed but notifications are working again Quote Link to comment Share on other sites More sharing options...
msgreenf Posted March 7, 2019 Share Posted March 7, 2019 2 minutes ago, ERDrPC said: Not sure what changed but notifications are working again it was broken in the android app and the new app fixed it Quote Link to comment Share on other sites More sharing options...
tcwalker5 Posted April 5, 2019 Share Posted April 5, 2019 I have the same problem on IOS. So not just android as far as I can tell. My 4sight is current.  Other suggestions? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted April 5, 2019 Share Posted April 5, 2019 It appears to be broken again Sent from my Pixel 3 using Tapatalk Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted April 5, 2019 Share Posted April 5, 2019 Working on Our ios devices in UK Quote Link to comment Share on other sites More sharing options...
Darkimedes Posted April 5, 2019 Share Posted April 5, 2019 I had a job where the iOS devices were working fine, while the primary user had Android. Stopped working a while ago. Deleted his app and removed the device from my.control4.com, then re-installed and logged in. All working fine now. Quote Link to comment Share on other sites More sharing options...
ERDrPC Posted April 5, 2019 Author Share Posted April 5, 2019 Working again android Quote Link to comment Share on other sites More sharing options...
tcwalker5 Posted April 5, 2019 Share Posted April 5, 2019 6 hours ago, BakerBalay said: Deleted his app and removed the device from my.control4.com, then re-installed and logged in. Tried this, and still nothing. Quote Link to comment Share on other sites More sharing options...
Jane M. Posted November 16, 2019 Share Posted November 16, 2019 In the new OS3.1 for Control4, how do you add a phone mobile device to receive push notifications when i log into the C4 website? I can't find the area to add a new device. I see that some old devices are there, but can't figure out how to add a new device for the Notifications section Quote Link to comment Share on other sites More sharing options...
Jack_Ckun Posted November 16, 2019 Share Posted November 16, 2019 42 minutes ago, Jane M. said: In the new OS3.1 for Control4, how do you add a phone mobile device to receive push notifications when i log into the C4 website? I can't find the area to add a new device. I see that some old devices are there, but can't figure out how to add a new device for the Notifications section when you sign in to the app. it will add the new device to the list automatly Quote Link to comment Share on other sites More sharing options...
Jane M. Posted November 16, 2019 Share Posted November 16, 2019 I'm not talking about creating a User under the Users & Devices tab when you first log in to the website. I'm talking specifically about the notifications tab, which you can only find if you click on Voice Control or When-Then buttons, and then click the Notification Tab -  so it shows Devices. Quote Link to comment Share on other sites More sharing options...
Matt Lowe Posted November 16, 2019 Share Posted November 16, 2019 6 hours ago, Jane M. said: In the new OS3.1 for Control4, how do you add a phone mobile device to receive push notifications when i log into the C4 website? I can't find the area to add a new device. I see that some old devices are there, but can't figure out how to add a new device for the Notifications section you need to log into the c4 app on the device. Then it will show on customer.control4.com to add it to the notifications. Quote Link to comment Share on other sites More sharing options...
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