DanITman Posted June 3, 2023 Share Posted June 3, 2023 I wanted to share my experience with the new Halo remote and my Unifi setup. Initially, it wasn't a great experience and the halo remote would always lose connectivity. I know this was a general issue with the Halo and I sort of gave up on it working well. I read reports of firmware improvements and things getting better yet I was still having major issues on keeping it connected to wifi. I was working on an unrelated wifi issue with Ubiquiti and they recommended that I upgrade my unifi AP firmware to an EA release version of 6.5.54. I was on 6.5.28 (as of 5/30/23) and after upgrading to 6.5.54 on my wireless all my Halo issues went away. Ubiquiti is expecting this release to go public and be out of EA very soon. I currently run three of the UAP-AC-PRO. I hope this can help anyone else that might be having issues. -Dan Abdulaziz Elfeky and msgreenf 2 Quote Link to comment Share on other sites More sharing options...
msgreenf Posted June 3, 2023 Share Posted June 3, 2023 Are there dfs channel changes in that firmware? Quote Link to comment Share on other sites More sharing options...
JSTRONG Posted June 3, 2023 Share Posted June 3, 2023 We have been seeing lots of issues with unifi and halo systems. Lately we have been going back to Araknis and so far we are impressed. And more importantly , end users are happy. Quote Link to comment Share on other sites More sharing options...
JSTRONG Posted June 3, 2023 Share Posted June 3, 2023 Issues are halo lags but also disconnects from WiFi Quote Link to comment Share on other sites More sharing options...
DanITman Posted June 3, 2023 Author Share Posted June 3, 2023 50 minutes ago, JSTRONG said: Issues are halo lags but also disconnects from WiFi The halo still has plenty of issues Quote Link to comment Share on other sites More sharing options...
DanITman Posted June 3, 2023 Author Share Posted June 3, 2023 2 hours ago, msgreenf said: Are there dfs channel changes in that firmware? https://community.ui.com/releases/UniFi-Access-Point-6-5-54/df9b6f43-cffd-4077-8775-97a9f09f5c36 Quote Link to comment Share on other sites More sharing options...
ChzBurger Posted June 3, 2023 Share Posted June 3, 2023 The firmware is now in release candidate status. Here are the release notes with changes from previous release (as opposed to from previous EA). There are DFS changes: https://community.ui.com/releases/UniFi-Access-Point-6-5-54/cf7e8c75-1737-4625-88fa-aca2ed0ece39 Quote Link to comment Share on other sites More sharing options...
msgreenf Posted June 3, 2023 Share Posted June 3, 2023 Thats likely what the unifi issue w halo is then. I do t have account to read the forum for unifi. I don't like their hardware. Stick w Ruckus and don't have a ruckus. It just works Quote Link to comment Share on other sites More sharing options...
DanITman Posted June 3, 2023 Author Share Posted June 3, 2023 1 hour ago, msgreenf said: Thats likely what the unifi issue w halo is then. I do t have account to read the forum for unifi. I don't like their hardware. Stick w Ruckus and don't have a ruckus. It just works It wasn't just on the halo. This firmware was causing issues with other devices giving random disconnects. Quote Link to comment Share on other sites More sharing options...
cnicholson Posted June 3, 2023 Share Posted June 3, 2023 Thanks for this tip! I just applied the EA firmware. Too soon to really say if my network disconnect and responsiveness issue are solved, but it reconnected quickly and seems snappy so far. So thanks again! Sadly, Siri Voice button still not working reliably for me. My Neeo never liked UniFi, either. I mean, I don't think it's really fair to blame Unifi. Ubiquiti sells ~$2B of gear a year, so it's not a niche product line-- and appeals to end customers who like to tinker with things like Control4, so imagine it is a reasonably popular choice for the same customer base (especially amongst end users who even know what network gear they are running, LOL). I think Control4 should be working with them to resolve any compatibility issues. Maybe they are already. I have ~350 devices on my network and, AFAIK, only the Halo and Neeo have any issues that might be due to Unifi. On the other hand, I totally understand dealers who rule out UniFi. I'd probably avoid too if I were dealer. But I do wish C4 would be more proactive in certifying these fancy $$$ remotes, especially when marketing them as end-user deployable. Edit: My comments may be a bit misplaced since it seems like a legit bug on UniFi side and nothing that C4 could have dealt with. And, AFAIK, my voice issues might not have anything to do with WiFi. I'm just frustrated with flakey voice control and venting a bit I guess. Quote Link to comment Share on other sites More sharing options...
cnicholson Posted June 3, 2023 Share Posted June 3, 2023 1 minute ago, DanITman said: This firmware was causing issues with other devices giving random disconnects. Good to know. I only noticed issues with Halo, so I guess other devices recovered more gracefully. Quote Link to comment Share on other sites More sharing options...
DanITman Posted June 3, 2023 Author Share Posted June 3, 2023 I might have spoke too soon on this. I went into my theater and picked up the Halo and it said network error on it. I waited a few minutes and it recovered. Quote Link to comment Share on other sites More sharing options...
pdapice Posted June 4, 2023 Share Posted June 4, 2023 I have issues with Unifi and lots of equipment. I have decided to dump them and move to Omada and have had 0 issues since. I liked the ubiquity stuff but honestly it was nothing but trouble lippavisual and msgreenf 1 1 Quote Link to comment Share on other sites More sharing options...
dinom Posted June 5, 2023 Share Posted June 5, 2023 And I have Unifi access points and never had and issue with my older NEEO or the new Halo. So I guess it’s really setup dependent. Quote Link to comment Share on other sites More sharing options...
Topfox Posted June 5, 2023 Share Posted June 5, 2023 10 hours ago, dinom said: And I have Unifi access points and never had and issue with my older NEEO or the new Halo. So I guess it’s really setup dependent. Same. I’m all UniFi and although I never had a Neeo, I’ve had zero issues with my Halo. dinom 1 Quote Link to comment Share on other sites More sharing options...
Alt Posted June 5, 2023 Share Posted June 5, 2023 Only way I have had success with Neeo's and Unifi is to create a separate network for each remote, and only broadcast that network on the 1 closest AP. cnicholson 1 Quote Link to comment Share on other sites More sharing options...
DanITman Posted June 5, 2023 Author Share Posted June 5, 2023 59 minutes ago, Alt said: Only way I have had success with Neeo's and Unifi is to create a separate network for each remote, and only broadcast that network on the 1 closest AP. I haven't had any issues with my neeos. I have six of them. Halo has been an issue. Overall my wifi has been rock soli on AC-PROS. This most recent update is what caused me some issues. With Unifi you can lock a device to a single AP, that would stop it from jumping around. You might have too much signal and need to turn down the power on some of your radios. Quote Link to comment Share on other sites More sharing options...
cnicholson Posted June 5, 2023 Share Posted June 5, 2023 2 hours ago, Alt said: Only way I have had success with Neeo's and Unifi is to create a separate network I'll have to give that a try. Would you mind sharing your WiFi settings on that special network? The screen where you can set UAPSD / Multicast, etc? Halo (and Neeo) still flakey for me, even after this Unifi update. Thanks Quote Link to comment Share on other sites More sharing options...
Amr Posted June 5, 2023 Share Posted June 5, 2023 On 6/4/2023 at 5:52 PM, pdapice said: I have issues with Unifi and lots of equipment. I have decided to dump them and move to Omada and have had 0 issues since. I liked the ubiquity stuff but honestly it was nothing but trouble Omada was pure shit for me. I dumbed it for UniFi! msgreenf 1 Quote Link to comment Share on other sites More sharing options...
Alt Posted June 5, 2023 Share Posted June 5, 2023 4 hours ago, cnicholson said: I'll have to give that a try. Would you mind sharing your WiFi settings on that special network? The screen where you can set UAPSD / Multicast, etc? Halo (and Neeo) still flakey for me, even after this Unifi update. Thanks cnicholson 1 Quote Link to comment Share on other sites More sharing options...
Amr Posted June 6, 2023 Share Posted June 6, 2023 I have no issues with Neeo, really it’s stable since a long time when I discovered the Early Release Ubiquiti Firmware channel, since then it’s stable, I have the same setup but with some extra’s, I turned off everything and am a happy man since then! cnicholson 1 Quote Link to comment Share on other sites More sharing options...
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