Cyknight

4 hours ago, JSTRONG said:

It is my understanding that the remote is custom built for josh only. No oem

 

Custom build doesn't mean it isn't OEM

1 minute ago, msgreenf said:

it is best to update both; but I think that updating HE *should* work

That's how I understand it.

49 minutes ago, BY96 said:

I recently installed a 16x16 Triad matrix along with two 8-zone Triad amps (125 watt version). I am really happy with the setup but encountered an issue today and wondered if anyone had any ideas. I noticed that one of the two amps was on this morning so I checked the C4 app and didn't see any music playing in any of the zones. I figured it was just a misfire in the 12v trigger, so I turned off the matrix (which turned the amp off) but when the matrix started back up, the amp turned back on too. Again, no zones were playing music per the C4 amp. 

I then checked the matrix in HE and noticed that three zones were showing as playing in that the icon was green on the individual zone in the matrix setup. I then went into the C4 app and turned on music in each of those three zones and then shut down each zone. Then, the trigger on the matrix turned off, as did the amp. 

Anyone know why three zones would be turned on in the matrix but not showing anything playing in the C4 amp? Any ways to shut down all zones in the matrix without having to go to HE? 

I've seen this a handful of times: this seems to occur when a zone times out (ie playing a playlist, or airplay and device leaves, Spotify and it gets disconnected. Somehow the timeout isn't shutting the zone down in the background, eventhough interface says it's off.

As I've seen it only a few times, getting any logs in to C4 hasn't happened on my side yet: not sure if they are aware of any bug about it.

2 hours ago, zaphod said:

But those connectors were standard relay contacts back in the day.  My garage has a hard wired switch on my 2011 Chamberlain opener that just closes the connection.

Yes I said MyQ versions (which was 2013) - before that chamberlain (and sub brands) were like any other brand, standard relays. For awhile, early MyQ doors would still react to a relay closures (essentially shorts of the data connection) but it would reset any of their fancy wall units (that displayed date and time) and if you had 'other' items attached (i.e. external lights) they wouldn't react at all or do funky stuff.

26 minutes ago, zaphod said:

Didn't Chamberlain also make it hard to use a simple relay on their openers.  Older openers can be controlled with a relay, but didn't they change that on newer openers?  What could be the motivation for that, other than trying to collect rents from third parties.

It never was the right way of doing it on MyQ openers as it's causing a reset - those connections are NOT standard relay contacts, they're data connections. I think it stopped working fairly early on because it was damaging the units and/or properly wired buttons as many were 'doing it anyway' and using cheap buttons (this isn't even really relating to C4 or other control systems I think)

Heh. You have a programming in place that IF timer is running, AND IF timer is not running. That'll never happen.

You are overly complicating your whole setup.

Security light driver is easiest but requires dealer.

All you want to program is:

WHEN motion senses motion
START timer
{set lights as desired with IF time is/else}

Leave everything else out of there (START timer also RESETS timer)

Then

WHEN timer expires
turn off lights

We mostly use GreenAudio but I'd be surprised if you'd find it anywhere for sale.

As you're limited to 1080p there's honestly a lot of cheap options out there that should do fine

52 minutes ago, MEH37 said:

First, is my notion of using an open HDMI output on the video matrix (in place of what I believe is faulty ethernet output) a viable fix?  If so, does any know if I need to have my C4 provider do anything to "activate" the change from using an ethernet output to a HDMI output or, can I simply plug a HDMI to ethernet adapter  into an open HDMI output on the video matrix and expect it to work?

You're right on the money. I suspect you're LIKELY right in that the port is failing, and yes you can just get a hdbaseT transmitter/receiver set and use the MATCHING HDMI out instead, and nothing needs changing form a system perspective.

34 minutes ago, therockhr said:

Roomie Remote uses an unsupported API

As do some others, based on logitech media service - but that wasn't what C4 used to begin with.

Official partnership rules out using unofficial API use though, so stuck - and yes the official API sucks (though that is still more the fault of Spotify/Apple than it is Sonos)

30 minutes ago, therockhr said:

but I do wish Control4 would just revert back to the old unsupported API

If they did, you'd have nothing. That hidden API is fully shut down at this point.

The problem is that there is no clear trigger to start from. You can catch a BIT of it by going room variable, video device selected changed, but it won't really catch a change between youtube being selected if another app is selected first (say netflix) as the 'video device' in both cases is the actual TV ... so there is no trigger happening. And obviously it doesn't do anything when doing it from the TV menu.

Theoretically you could have a permanent timer running and every time timer expires you can check the 'current app' variable and program, but not ideal to do so.

4 minutes ago, zaphod said:

Haven't they blocked drivers in the past because the API was unsupported?  I seem to remember a C4 Tesla driver that suffered this fate and I do know that the Tesla API is unsupported and unofficial, at least from Tesla's perspective.

Never looked for nor cared about a Tesla driver. You may well be right, wouldn't know.

Numerous old drivers that were based on unsupported/unofficial (or no longer supported) API were not blocked that I'm aware off, they usually died simply because the API was changed. Dead driver does not equal  C4/Snap blocked the driver.

16 minutes ago, IntrinsicGroup said:

Chamberlain are committed to supporting the CI market

HAH, that one I may have to have some doubts on

1 minute ago, IntrinsicGroup said:

We can confirm that there's no legal basis for it,

Devils advocate here: but you're only one side of the story and you certainly wouldn't be saying there is a reason.

I even doubt this has anything to do with anything YOU did - this feels more like a SnapOne vs MyQ issue and you're caught in the middle. I suspect this is going waaaaay over your guy's head as far as copyright and legality is concerned: this is corporate level BS which is in it's own world altogether (that's not meant derogatory towards you - if anything it is towards enterprise/corporate level lawyers)

To be clear I certainly don't expect there to be a driver issue with memory or malware, that was a separate comment on the fact that they have actively blocked drivers in the past.

I see nothing wrong in what you guys did: I'm just being more careful in withholding judgment on SnapOne until there's clarity on what is -or will- happen and why.

I suspect some of it is liability.

MyQ, or so I base on the posts earlier, ended up listing Control4 as an integration option: but it isn't CONTROL4 made or approved, let alone certified, the driver.

Garage doors ARE dangerous, can indeed kill. So legally, if there is a claim that MyQ integrates with Control4 in any official capacity, it then potentially opens up liability.

So if nothing else, they'll want to distance themselves from it.

Now I'm no full legal expert, but I've dealt with plenty of corporate/government law offices and it wouldn't surprise me if C4's legal department told them just saying it isn't enough - they may well have said they HAVE to actively prevent a potentially dangerous driver from working.

Now to be clear: I'm in no way SUPPORTING any decision to actively prevent a driver from functioning - just saying that (and with no disrespect meant to Intrinsic on this) we are speculating that this is a 'grudge' due to issues figuring this out with Clare - but there may be a lot more going on in the background concerning legal matters, safety concerns perhaps even copyright.

I do know Control4 has actively blocked drivers in the past, though rarely, and only to my knowledge because they either caused bad memory leaks destroying functionality of the system, or were potentially even malware. Though those cases were nothing like what is being presented here.

Again, I'm NOT supporting the shut-down of this driver -at least not based on what information we know- even if I have no intention of ever using it (but that is due to Chamberlain's attitude and refusing to reward them for it).

37 minutes ago, ekohn00 said:

My point was simply, it doesn't work that way. even if not used, an equalizer will add noise. they are not pass-through devices. 

Sigh, sure yes, when setting the matrix to bypass, you or course find there is noticeable noise introduced, whereas to most others it's basically (pretty much as said) a pass-through device

5 hours ago, ekohn00 said:

they are analog devices that can change volume, bass, and treble. that means they are far from a pass-through.

I don't have the c4 matrix, but if it has similar characteristics to the 8-zone multi-channel amp, I had a noticeable difference. You can also look at the SNR & THD numbers and see if they are much lower than your existing audio equipment.

Don't get me wrong, I am not saying they suck and should not be used.....we use them for our whole home audio.

 

Yes I did mention assuming equalizer is not set, they are pretty much passthrough of the signal...

15 minutes ago, Andrew luecke said:

Honestly.. Not sure you'd notice the difference between them.

People really don't ... but they'll convince themselves they do!

2 hours ago, Lua said:

Not sure what goes inside the c4 audio matrix switch that may degrade or tint the audio signal before it gets to the Amp

The C4 audio matrices are pretty much passthrough (assuming equalizer is not set, which by default it isn't. It's own equalizer isn't bad though, but again, audiophile opinions use a different frame of mind completely.

1 OK

2 I do not believe that C4 ever spec'd the chip set anywhere. HC800 was faily basic, EA started doing HiRez audio, Core is much better. Audiophile? Well  that's a matter of opinion mostly, but likely not. Note that bitrate on C4 outputs drop fast if you're adding multiple connections (even when not in use) so results will vary based on setup.

3 Again, more opinion then anything. But it all depends too on what you're running it to. If it's a standard multi zone idst amp, then I'd say no. If to a pair of audiophile grade speakers on a matching amp...then yes.

Rare to have issues in general, and as mentioned, it usually involves a problem that ISN'T Control4 lighting device itself, but a wiring or load issue.

In the end, if you want to replace C4 central lighting with a stand-alone system, the most common choice is Lutron Homeworks. Yes it'll cost a lot, but should be cheaper than a house rewire to 'normal' switches.

Have you at any point in time reached out to Control4 itself through their customer advocacy?

5 hours ago, msgreenf said:

The control4 media player hasn't been supported in over a decade 

uh. media PACKAGE, as in a set of media images available to dealers.

And yes that's 3 OSD.

And yes you'd need 3 OSD controllers, be it 3 centralized or 1 behind each TV.

Is this an edited image? Likely, but what you see is far from impossible, indeed easy enough in principal, to do.

And of course to show movies like the side two screens that means you must have a supported media player and driver (and indeed, the C4 media player wouldn't be it ).

If you 'just' want the centre TV to have OSD, when then you'd need a setup where the centre TV has OSD available, and the others do not. Pretty basic setup stuff.

What YOU (OP) need to do to make all that happen, well I can't really tell from a forum post

29 minutes ago, BDavisNJ said:

I, for one, strongly prefer the physical thermostat

Then I would assume you also prefer the walk to the thermostat: it's just a bit of a longer walk to the mechanical room now.

6 minutes ago, BDavisNJ said:

@lippavisual if you install temp sensors and remove the thermostats, how do you offer local control (absent a T4)?

Everyone's phone, any remote control, SR series or other.

10 minutes ago, drmark12pa said:

One additional finding I've noticed in the newest firmware in particular on screen display (using my phone) is that whereas I used to be able to see every light by bringing up lights, now only the lights associated to that room (controlled in Composer of course) show in each room.  Is there a way to see all lights on one screen other than adding every light to every room in Composer?

What you noticed is that it reset to default of showing roo - there's a toggle at the top for room or all (and those stripes in the middle will toggle any load vs only loads that are on)