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mstafford388

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Everything posted by mstafford388

  1. Well of course the project I had a call about was working today. They ran through my entire network and system setup and the only thing they did was run a patch that didn't have any intercom fixes and told me to turn off ipv6 in my router. Guess we will wait and see.
  2. I have a call with support today for this very issue except refreshing the gateway doesn't work for me, I need to do a controller reboot. I'll let you know what they find.
  3. Used, pulled from a system we just added some zones to so we put in a bigger amp. Message me if interested.
  4. I've never seen bluetooth integration. Is that remote possibly IR? Does it work without line of sight?
  5. I think Speco but I'm not 100% certain.
  6. Make sure wifi sleep is disabled in the remote. Your battery will die a bit faster but it will never disconnect from the wifi and reconnect. Another thing I'll mention is if you have multiple WAPs blacklist the Neeo from all of them except the one you want it to connect to. I've seen those things jump on WAPs with much worse signal then the one right in the room. Last thing I'll bring up is ISP routers suck for these systems, just in general. I pretty much refuse to do a system without putting in a solid router. That may not be the issue you're having here but just a general recommendation.
  7. It's a combination of things (one being processing power of the controller and how many processes it's running), but in my experience it's not necessarily the controller, rather the size of the mesh geographically that tends to bog things down. Zigbee doesn't have a ton of range and is a mesh so you'll get data hopping through repeating devices back to the Zigbee server. A ton of devices generally means more hops, hops means packet failures. I've seen rather large zigbee meshes with more than 70 devices work better than very spread out meshes with 30 devices when those farther devices need more than 2 hops to get back to the server. This gets worse when some of those hops have to happen through material that is detrimental to a 2.4Ghz signal (ie tile floor, brick or concrete wall, etc). Zigbee is rock solid when it's setup properly but that is very dependent on environment. C4 has come up with the 70 number as a guideline not necessarily due to processing power, definitely not because of Zigbee protocol limitations, but rather from what has been discovered in the field. If you're at 70 or less you're chances are high to have a reliable Zigbee network when taking all these factors into account.
  8. If you just reinstalled composer why are you running 3.0? Get up to date buddy.
  9. Try plugging your phone into the same input. When you hit play on music on your phone is there a delay? At least that will confirm it's the amp not the echo dot. This is a weird one though if that amp is set to always on.
  10. Not exactly sure what you're asking but if you just bought a new receiver and need to add it to your system you would need a dealer.
  11. Hearing this year is becoming unlikely.
  12. Get yourself a CA1 and create a second Z-Server. Identify your zigbee devices to the appropriate Z-Server based on location.
  13. As long as you create the path in the project programming to match however you wire it all this will work fine (although you may get weird sync issues from room to room depending on how you do all of it).
  14. No worries, that's actually a pretty common one even for dealers to do mistakenly.
  15. You sure you have the single tap programming on single tap and not when the button is pressed?
  16. C4 can absolutely do this, but you need to make sure you have a video/audio path from the xbox to each room. Like Cyknight said that's got more to do with your system than C4.
  17. You would think by now I would have learned not to assume an electrician would do obvious things like that, but you are probably smart to point that out .
  18. The aux switch does not wire the same way as a regular switch. You would just want the electrician to know you want constant power/neutral to the new switch, as if it were a receptacle then the rest is done in programming. Happy to help if you don't already have a dealer.
  19. Agreed, I hope the OP at least realizes that his concerns are trying to be addressed and gives Keith the opportunity to do so. I also agree with Keith that if no money exchanged hands you probably shouldn't be throwing around the scam word. The op mentioned red flags but it's a red flag for me that his first ever post was made to bash a company that it sounds like he didn't even actually do business with. I understand this space can sometimes be frustrating for the consumer because it's not always easy to tell what you are getting for your money. At the end of the day your relationship with your dealer is the most important part of this whole process, and it seems like they may have found that with Epic which is fantastic. Doesn't necessarily mean you need to go out of your way to bash the other guy though, who may have been trying to give you exactly what they were thing you asked for in a system, and you just weren't on the same page yet.
  20. Keep in mind this may only be an announcement for new remotes, not that they are available.
  21. There are volume settings in the announcement that may be set really low for that screen.
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