Brownbatsbreath

And the wheels on the bus go round and round......

This is the driver I’m talking about. 

But this forum is all about dealers that are clueless. Why take away the fun?

Did your dealer install and configure the network? Did he supply and recommend the equipment?
It seems like you always hire someone locally, follow their recommendations, then immediately come here and second guess everything they do. 
I’m all for educating yourself so you don’t get taken advantage of and you get what you want, however in the next breath you admit you don’t understand it. 
Either fully go the DIY route and spend some time researching basic networking or hire someone competent. Bombarding a dealer who may be good, or may just be the best priced, with half baked ideas from an Internet forum isn’t a good strategy. 

Did your dealer install and configure the network? Did he supply and recommend the equipment?
It seems like you always hire someone locally, follow their recommendations, then immediately come here and second guess everything they do. 
I’m all for educating yourself so you don’t get taken advantage of and you get what you want, however in the next breath you admit you don’t understand it. 
Either fully go the DIY route and spend some time researching basic networking or hire someone competent. Bombarding a dealer who may be good, or may just be the best priced, with half baked ideas from an Internet forum isn’t a good strategy. 

Did your dealer install and configure the network? Did he supply and recommend the equipment?
It seems like you always hire someone locally, follow their recommendations, then immediately come here and second guess everything they do. 
I’m all for educating yourself so you don’t get taken advantage of and you get what you want, however in the next breath you admit you don’t understand it. 
Either fully go the DIY route and spend some time researching basic networking or hire someone competent. Bombarding a dealer who may be good, or may just be the best priced, with half baked ideas from an Internet forum isn’t a good strategy. 

Did your dealer install and configure the network? Did he supply and recommend the equipment?
It seems like you always hire someone locally, follow their recommendations, then immediately come here and second guess everything they do. 
I’m all for educating yourself so you don’t get taken advantage of and you get what you want, however in the next breath you admit you don’t understand it. 
Either fully go the DIY route and spend some time researching basic networking or hire someone competent. Bombarding a dealer who may be good, or may just be the best priced, with half baked ideas from an Internet forum isn’t a good strategy. 

This method of troubleshooting doesn't work. This forum can't help you and your knowledge level is not sufficient

An HC-500 will take care of that real quick. 

I have fuses and want to upgrade to arc fault breakers, why do I need a whole new panel, feeders, meter socket, conduit, and weather head???
If C4 just shut down your ancient door station out of the blue, I’d totally agree with you.... but it still works. Old equipment just doesn’t magically support new features. You clowns can cry about ‘oh they didn’t even try’ as if they can magically ‘try harder’ and old hardware will suddenly achieve new things.. but it doesn’t work that way. 
Did you really install a door station into a custom home and not think... gee.. this won’t last forever... what do I do after that? 

Eh, that kind of makes the point for C4 tho, right?
If they make the old equipment work on 3.0, you’re not really going to need to buy any new equipment are you? So they spend resources on keeping old products usable.. with what return? Making 12 dudes on a forum a little less pissy for awhile? I mean I guess...
So now they EOL it and you say you won’t buy anymore products... Cool, they didn’t waste resources and got the same result. 
In one thread C4 sucks because they aren’t making any money. So now they make a prudent business decision and they suck for it.... Okay.  
 

I have fuses and want to upgrade to arc fault breakers, why do I need a whole new panel, feeders, meter socket, conduit, and weather head???
If C4 just shut down your ancient door station out of the blue, I’d totally agree with you.... but it still works. Old equipment just doesn’t magically support new features. You clowns can cry about ‘oh they didn’t even try’ as if they can magically ‘try harder’ and old hardware will suddenly achieve new things.. but it doesn’t work that way. 
Did you really install a door station into a custom home and not think... gee.. this won’t last forever... what do I do after that? 

I have fuses and want to upgrade to arc fault breakers, why do I need a whole new panel, feeders, meter socket, conduit, and weather head???
If C4 just shut down your ancient door station out of the blue, I’d totally agree with you.... but it still works. Old equipment just doesn’t magically support new features. You clowns can cry about ‘oh they didn’t even try’ as if they can magically ‘try harder’ and old hardware will suddenly achieve new things.. but it doesn’t work that way. 
Did you really install a door station into a custom home and not think... gee.. this won’t last forever... what do I do after that? 

That's fine. Call it arrogant. But no one is forcing upgrades. I think I can honestly say all my customers are happy. But that doesn't mean I'm for everyone. I'm ok w that. I pick my customers. Call that arrogant too. That's ok. I'm lucky. I can pick customers.

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Oh give me a break. 
Existing systems don’t stop working when an upgrade comes out. 
Lets think of HVAC as you suggest. When trane releases a more efficient furnace, do they let you upgrade your existing one to make it the same efficiency? No.
When they come out with a WiFi smart thermostat, do they let you download an upgrade to give your thermostat the same features? No. You have to buy a new one. 

Oh give me a break. 
Existing systems don’t stop working when an upgrade comes out. 
Lets think of HVAC as you suggest. When trane releases a more efficient furnace, do they let you upgrade your existing one to make it the same efficiency? No.
When they come out with a WiFi smart thermostat, do they let you download an upgrade to give your thermostat the same features? No. You have to buy a new one. 

I think Microsoft owes me a good working version of Windows 10 on my 386. I paid a lot for it and it still boots. 

I want my 2011 Ford edge upgraded to a 2019...

Sent from my Pixel 3 using Tapatalk

Oh give me a break. 
Existing systems don’t stop working when an upgrade comes out. 
Lets think of HVAC as you suggest. When trane releases a more efficient furnace, do they let you upgrade your existing one to make it the same efficiency? No.
When they come out with a WiFi smart thermostat, do they let you download an upgrade to give your thermostat the same features? No. You have to buy a new one. 

Oh give me a break. 
Existing systems don’t stop working when an upgrade comes out. 
Lets think of HVAC as you suggest. When trane releases a more efficient furnace, do they let you upgrade your existing one to make it the same efficiency? No.
When they come out with a WiFi smart thermostat, do they let you download an upgrade to give your thermostat the same features? No. You have to buy a new one. 

But not being upgradable and stopping to work are not the same

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Ok... Generally I've been fairly quiet for the last year and mostly just reading the threads watching for new C4 stuff or other interesting 3rd party items, and or ideas. 
But I had to pop in and post before slinking back into the shadows...  Are you always this nasty to people and are you yourself a dealer, hopefully not mine if you are... I ask because many of your posts trend towards not so nice. The OP said he just upgraded, didn't say he did it and didn't say he didn't do it.  I think most of us assumed he upgraded via his dealer who didn't inform him of possible issues, conflicts, or loss of functionality.  Believe it or not, not every dealer is amazing and covers these things.  Sometimes a client calls and says they want to upgrade and so the dealer upgrades them, no questions asked. 
Yes you can read this thread and come to possible conclusions but why? What purpose does it serve outside of trolling someone. I'm sure I'll get accused of doing the same thing but if you look at my past posts you'll see that my MO is generally the same. There is no reason to be mean, nasty, ignorant, or otherwise to people.  
With that said, back to the shadows and maybe someday I'll just learn to keep my mouth shut. 

I think we should all just walk away from this thread...

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Some of these comments seem short sighted. 
It’s not like your devices stop working... You just can’t upgrade. 
We’re all in our lines of work to make money.  Control 4 doesn’t charge for upgrades, but they should keep developing advancements so you guys can get new features for free using all of your same old garbage? Come on now. 
Ooohhh I want the latest and greatest. Cool. Pay for it. 
You think in 5 years Ring is going to be handing out free feature updates? I mean how many Rings doorbells are out now since the original? Isn’t the first one pretty much obsolete now? Aren’t the latest models different sizes and shapes from the original too?
 

Some of these comments seem short sighted. 
It’s not like your devices stop working... You just can’t upgrade. 
We’re all in our lines of work to make money.  Control 4 doesn’t charge for upgrades, but they should keep developing advancements so you guys can get new features for free using all of your same old garbage? Come on now. 
Ooohhh I want the latest and greatest. Cool. Pay for it. 
You think in 5 years Ring is going to be handing out free feature updates? I mean how many Rings doorbells are out now since the original? Isn’t the first one pretty much obsolete now? Aren’t the latest models different sizes and shapes from the original too?