shupp872

+1 for Ari. Fast, fantastic help! Great remote programmer and support!

A few weeks ago, the Neeo remote was updated with lighting / blind filters, as well as room selection from selecting the room name on the top of the home screen (1.53.1 - August 12). Right after that update rolled out, i received the "what's new" dialog that mentioned it. Now, however, those features are no longer available, and the "what's new" dialog only mentions the ability to change rooms from selecting the room name on the home screen. I am now on the latest software version of the Neeo (1.55.1 - August 26), and the missing features have not returned. I have made sure that I am no blocking split.io (and in fact have whitelisted it just to be sure). I have also rebooted the controller a couple times, and the remote itself a couple times. Is anybody else having this issue? I know another forum member was, but after a reboot, the features returned for him. Are there any other suggestions for the me to try?

Thanks, i will be patient and see if mine comes back.

I have the same issue with the Neeo. (Lost filter settings) I have rebooted my controller, and my lighting filters still haven't shown back up. Did you have to do anything else to get them to reappear? Did you have to wait a while?

not to tag on, but I am also looking to buy a WH rocker as well...I haven't had any luck finding one so far.

I have had good luck with Cree bulbs (from Home Depot), but they have changed designs a few times. The latest ones seem to be a good balance between cost and lifespan. I did have some older style bulbs that got occasional flicker on the old dimmers when turning off, and I have had a few die as well over time.

Yes, i have a button linked to a lighting scene. I will take a look, thanks. I did recently install a couple more access points and based on this, i suppose I could be getting interference from the 2.4 ghz band, depending on channel.

I have had the same issues where my 'all off' isn't turning off all the lights. If i look at the app after this happens, it shows that the lights are off. I have to toggle them in the app, then it re-syncs the status.

In later versions of the software / firmware, a user can add audio services (that are available to C4) through the C4 application. It is basically just adding the service, and inputting your credentials for that service. Afterwards C4 has access to that service across your entire installed system (any room, etc). But it has to be a native audio service for C4. Services like: Pandora, Amazon Music, etc

I was curious on the same thing. My guess is the best bet is the IRUSB, similar to other Android devices like the Nvidia Shield. You would need an IRUSB, then a USB C to usb adapter, then install the IRUSB software on the device from the playstore. I don't know if this will really work or not, but there is no other IP control for the TiVo Stream 4k right now, since it isn't the normal TiVo software (with network remote code in place).

Any idea if this allows snapshots and video streams from different IP address (support for Unify Protect model)?

Similar, I use the Unifi Protect app on my Nvidia Shields and Android Sony TV for a quick view of the cameras. But otherwise, i am fine with the video only on the C4 Navigators when necessary.

The Stream 4k doesn't appear to have a usb port (other than for power?), so I am not sure how the IRUSB would work.

I couldn't figure out how to reset. For me, when it locked a couple of times, it eventually just restarts after several minutes. There was nothing I could do to trigger it to reset.

I have also noticed a couple freeze ups since the latest firmware update. I had seen none prior.

While I agree with you, I think some of the frustration is the concern and admitted risk that some current features (connections to current sources that work right now) may not continue to work in the future if those companies change something and Sonos can't make that new connection work on the old software. However, that was always a risk with a device like the Sonos, which relies heavily on other companies allowing / enabling connections like this. Realistically, the same risk exists for Heos or C4 audio. At some point, Pandora, TuneIn, or Amazon Music could disable access for our devices, or change how devices connect / authorize to a way that cannot be overcome with our current hardware. That is just the risk we all take when we chose to have "higher than average" tech in our homes.

@Riverguy Are you able to get both snapshots AND the live video on the Navigators / T3s? From my understanding I thought C4 couldn't deal with 1 IP for the video stream and a different IP for the snapshot? Which driver are you using?

same here on EA5v2 with Amazon music Hi-Def service.

If you are using Unifi Protect software / NVR, there is currently no way to get both the snapshot and the video to work since the video comes from the NVR and the snapshot needs to come directly from the camera. It has been looked into, and apparently the C4 proxy cannot handle two different IP addresses for snapshot and video. The older Unifi software (Unifi Video) would do snapshots and through the NVR API with the key mentioned earlier in this thread. When they upgraded to Protect, they did away with the NVR handling of the snapshot.

Sweet, glad it worked!

I have all of my TiVos working with direct Channels. I had to set the Channel Entry to "Numeric Keys" and Channel Homing to "Off"

Awesome, thanks for acknowledgement. It is a nice feature, and I look forward to using it. Out of curiosity, how do I exit the audio session? This continued to happen from an audio session started yesterday, even after multiple 'room off's. In this case, we had played a song (my son requested via Alexa). Once that song was over, there was nothing else playing. We selected a video source and noticed the issue when trying to control that video source. We tried room off, and the issue would always activate and replay that one song that had been selected from Alexa (playing on Sonos). I think have sonos to "stop" after paused for 5 seconds as well. Thanks again - still loving the remote as a whole

As of yesterday, my NEEO remote starting doing something pretty weird. If the room had a prior session of digital audio playing, say audio from the controller, or SONOS audio, but had since been changed to a video source (TiVo, Shield, Apple TV, etc), whenever using the NEEO (and only the NEEO, this didn't affect other remotes), when hitting "OK", or Channel + / Channel -, the normal expected command would be sent to the video device, but then the room source would change back to the prior digital audio device and begin playing. It took me a while to figure out what was going on.... Apparently there was a recent firmware / change made to the NEEO remote. Now in Composer, there is an option to bind those three buttons on the remote (OK, Channel+, Channel-) to transport controls when digital audio is playing (OK = Play/Pause, Channel+ = Next track, Channel- = Previous track). You can toggle this setting on and off. While I think this is great idea so we can control digital audio with the hard buttons, something seems to be messed up, where it sends those transport controls regardless of the active source being digital audio or not. Has anybody else experienced this? My wife was going crazy. While I appreciate new features being added, it would be nice if we got notified or prompted if the normal functionality of the remote is going to be changed (this setting is defaulted to "ON").

I am pretty sure you can name each of the Custom Buttons, if you are talking about the 5 custom ones you can create specifically for the remote. (swipe right from the home screen).

Same, using Chowmain's Shield driver.