Neeo’s use a horrible WiFi chip, I believe it’s Texas Instruments, these are lousy chips prone to disconnections and totally not stable, the worst ever chips, Sensibo used the same chip in their 1st generation of Sky, total failure, they had to swap 1000’s of units to early adopters, I was one of them, they sent me 5 new Sky units with Esperssif chips, they asked me to trash the ones I have and not send them back! The new ones never went off line for the past 7 years!
Anyways using TI chips is a big mistake that users paid for it as they won’t change the remotes obviously!