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mstafford388

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  1. Upvote
    mstafford388 got a reaction from OceanDad in required port openings in router to allow external access of control4   
    When was the last time she connected remotely?  It's also possible her 4Sight which is her remote access license has expired.  
  2. Like
    mstafford388 got a reaction from South Africa C4 user in multiple if statements due to multiple functions   
    I spent a few years meeting with hundreds of dealers and thousands of programmers and not once had this complaint, and I was the guy programmers would complain to so if it was going to come up it would have.  Sure, guys forgot to nest on the if statement, but nobody every complained about how that process happened.  Not a knock on you or your opinion on the matter, just saying as a whole people don't seem to think it's an issue, so change is highly unlikely. 
  3. Like
    mstafford388 got a reaction from HRT in multiple if statements due to multiple functions   
    I spent a few years meeting with hundreds of dealers and thousands of programmers and not once had this complaint, and I was the guy programmers would complain to so if it was going to come up it would have.  Sure, guys forgot to nest on the if statement, but nobody every complained about how that process happened.  Not a knock on you or your opinion on the matter, just saying as a whole people don't seem to think it's an issue, so change is highly unlikely. 
  4. Like
    mstafford388 got a reaction from msgreenf in Slow T3   
    I'd make sure everything is on the same software.  Funky things happen if not and the fact they were installed at different times means that could've been overlooked.  Also, are they all hardwired?  wifi? 
  5. Like
    mstafford388 got a reaction from rea in Unexplained, regular C4 outages   
    I'd get your dealer to work with support and start logs.  Chances are there is some sort of driver issue or memory leak or something of that nature causing this.  
  6. Like
    mstafford388 got a reaction from azkid in How to program hdmi into multiple rooms   
    If those video sources are available on the remote but not the app in that room you probably don't have the watch favorited in that room.  hit the 4 in the top left and you should see it there.  Press and hold the watch and favorite it to the room. 
  7. Like
    mstafford388 got a reaction from mujtaba.khokhar in 2 relay blind driver setup   
    the 2 relay blind driver is used for 1 shade that has an open and close relay.  are you trying to use it on 2 separate devices, a shade and a curtain?  If so you want to use one driver for each device.
  8. Like
    mstafford388 got a reaction from msgreenf in OS 3.2 No Cloud Backups   
    Had a customer on 2.10.6 try to use when/then yesterday and the backup was failing.  Might be more of a server issue than a 3.2 issue.
  9. Like
    mstafford388 got a reaction from msgreenf in WiFi 6   
    Ruckus has embraced wifi6 as well.  Hardly think AC is no good anymore though. 
  10. Like
    mstafford388 got a reaction from Neo1738 in Single audio end point. A real practical problem for Control4   
    There are probably a million options for this that didn't exist in 2013 when this thread was last discussed 😜
     
    For everyone else I'd like to state that although my name is Matt and I was indeed born in 1983 this is not my burner account.  
  11. Like
    mstafford388 got a reaction from OceanDad in Single audio end point. A real practical problem for Control4   
    There are probably a million options for this that didn't exist in 2013 when this thread was last discussed 😜
     
    For everyone else I'd like to state that although my name is Matt and I was indeed born in 1983 this is not my burner account.  
  12. Like
    mstafford388 got a reaction from msgreenf in Single audio end point. A real practical problem for Control4   
    There are probably a million options for this that didn't exist in 2013 when this thread was last discussed 😜
     
    For everyone else I'd like to state that although my name is Matt and I was indeed born in 1983 this is not my burner account.  
  13. Like
    mstafford388 got a reaction from msgreenf in Erratic System Response   
    First place I'd look would absolutely be the network.  After that Zigbee, not just interference but do you have multiple ZAPs on the same ZServer, sufficient coverage etc.  I'd also check the CPU usage on director to make sure you're not overloaded.  
  14. Like
    mstafford388 got a reaction from HomeAutomationNerd in Favorite C4 Color Wheel?   
    We use the RGB experience driver which gives the ability to easily cycle through however many preset colors a customer wants.  Have yet to have someone complain about that.  It's simple and it works. 
  15. Like
    mstafford388 got a reaction from msgreenf in Favorite C4 Color Wheel?   
    We use the RGB experience driver which gives the ability to easily cycle through however many preset colors a customer wants.  Have yet to have someone complain about that.  It's simple and it works. 
  16. Like
    mstafford388 reacted to Neo1738 in adding HC800 for additional audio streams   
    Basically go to add music and add another Pandora but name it something else even Pandora 2 will work. Log in with same log in and you can then use Pandora and Pandora 2 to get 2 separate streams. 
  17. Upvote
    mstafford388 got a reaction from HomeAutomationNerd in adding HC800 for additional audio streams   
    This is all correct. 
  18. Upvote
    mstafford388 reacted to msgreenf in adding HC800 for additional audio streams   
    Disagree - the EA series has better DAC
    The outputs are prioritized automatically by quality - so digital ports then EA ports, then HC ports.  That is how I understand it
  19. Like
    mstafford388 got a reaction from joecheech in Alarm system integration   
    Don't be scared of this, the integration isn't hard for a dealer.  If you can't get a wire from your security panel to your C4 equipment you can run the integration off of a CA-1 on wifi (assuming you have a decent network and wireless coverage at the security panel).  Sounds like you're already not using total connect so you won't miss that, your alarm will still be monitored by your alarm company (technically their central station)
  20. Like
    mstafford388 got a reaction from msgreenf in C4 controllers with 10G   
    Controllers don't handle any streaming video just audio.  The EA controllers are capable of 192kHz/24bit audio streams (which is kick butt by the way).  If i remember correctly a 192/24 stream is a little over 9mbps.  With 5 audio outputs on an EA5 that means your under 50 megs.  What are you hoping to do with the other 9,950 megs?  
  21. Upvote
    mstafford388 got a reaction from Christian87n in Chamberlain + Z2IO   
    You need a new dealer, this is programming 101.  There are plenty of guys that could help you on here.  And yes this can be done via HE.
    When button is pressed
       -> Arm alarm
       -> Close garage door
       -> Lock locks
  22. Like
    mstafford388 got a reaction from msgreenf in MyQ driver stopped working yesterday   
    They want to charge C4 a small fee for every time their server hits a MyQ server.  MyQ knows that would be outrageous to hit a customer like that but someone has to pay for all those servers.  
  23. Like
    mstafford388 got a reaction from msgreenf in Honeywell Vista 4232CBM (Residential) vs 4232CBM (Commercial)   
    While I don't know the ins and outs of why, I do know that the driver team at Control4 made a conscious decision at one point to not support the 128 panels due to some features not working, and last I knew they had no plans to remedy this, which isn't surprising given them relatively small amount of them being integrated.  I don't have any experience with the commercial 4232 to help you there, but I wouldn't anticipate any new drivers to help any issues when it comes to a 128 panel.  
  24. Like
    mstafford388 got a reaction from joecheech in Honeywell 4232CBM Vista alarm questions   
    I made this a loooong time ago.  The driver looks a a little different but the fields are the same.  This should help. 
    Vista Panel C4 Integration Guide.rtf
  25. Like
    mstafford388 got a reaction from South Africa C4 user in Programming Playlists to Keypads   
    Old habits
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