RAV

1. Shows as an asset on Control4's financials
2. Allows client to change dealer without affecting service (yes, the dealer set as my home pro gets next months check, not locked to the selling dealer)
3. Dealer only gets check while a dealer, any turnover where a client doesn't change their pro results in no partner pay out
4. Accounting of who's eligible for services, and allows the showing of the contact info to only those based on if paid, secret club access
5. Most dealers couldn't handle setting up an RMR
6. Interest: client pays yearly, dealer paid monthly

https://www.control4.com/o/assist
†Programing may be limited to programing that can be performed by using the system’s “When >> Then” programing functionality as well as adding new products that can be reasonably added remotely. Security system updates are not included.
1Limited to remote assistance for plug-and-play devices that are compatible with Control4
There's a lot unsaid, so time will tell.
Will they walk a customer through putting an emitter back on a replaced cable box? Will a client expect to have to when they're paying?
Don't know. But based on the first expectations here, a lot needs to be clarified.

People will pay for service that is true. But people PAYING for service, raise expectations of service, and often beyond what is offered.
"....I pay my dealer $3000 a year for service, and I had to tape this thing on just so I could watch TV. And then the guy who installed it wanted another $200 to come out to the house and glue it. What a joke."
Not the house cleaner ripped it off in the first place, or that it was like that for two weeks before the big game, or the dealer suggested using the app, or the dealer didn't make the $3000, or hey someone answered the call at 10:00pm.

 

https://www.control4.com/o/assist
†Programing may be limited to programing that can be performed by using the system’s “When >> Then” programing functionality as well as adding new products that can be reasonably added remotely. Security system updates are not included.
1Limited to remote assistance for plug-and-play devices that are compatible with Control4
There's a lot unsaid, so time will tell.
Will they walk a customer through putting an emitter back on a replaced cable box? Will a client expect to have to when they're paying?
Don't know. But based on the first expectations here, a lot needs to be clarified.

People will pay for service that is true. But people PAYING for service, raise expectations of service, and often beyond what is offered.
"....I pay my dealer $3000 a year for service, and I had to tape this thing on just so I could watch TV. And then the guy who installed it wanted another $200 to come out to the house and glue it. What a joke."
Not the house cleaner ripped it off in the first place, or that it was like that for two weeks before the big game, or the dealer suggested using the app, or the dealer didn't make the $3000, or hey someone answered the call at 10:00pm.

 

They're not programming, it's stated basic when then in the fine print.
This is triage level, fix with a reboot, or send on a report to the dealer.
This is house full or people and I forgot how to sign into Pandora.
My remote is stuck on waiting for network.
At most, I got a new TV, outlet dimmer, or added a thermostat.
Firemen, not carpenters.

https://www.control4.com/o/assist
†Programing may be limited to programing that can be performed by using the system’s “When >> Then” programing functionality as well as adding new products that can be reasonably added remotely. Security system updates are not included.
1Limited to remote assistance for plug-and-play devices that are compatible with Control4
There's a lot unsaid, so time will tell.
Will they walk a customer through putting an emitter back on a replaced cable box? Will a client expect to have to when they're paying?
Don't know. But based on the first expectations here, a lot needs to be clarified.

People will pay for service that is true. But people PAYING for service, raise expectations of service, and often beyond what is offered.
"....I pay my dealer $3000 a year for service, and I had to tape this thing on just so I could watch TV. And then the guy who installed it wanted another $200 to come out to the house and glue it. What a joke."
Not the house cleaner ripped it off in the first place, or that it was like that for two weeks before the big game, or the dealer suggested using the app, or the dealer didn't make the $3000, or hey someone answered the call at 10:00pm.

 

I'll second eggzlot comment, having them post you on their integration partners page will be a great sign that the past is the past.

Kudos for your efforts.

Has a door with a gasket, others are similar.

First part of the TVs manual - "For Indoor Use Only"
Say a bug infests through the vents of the TV, makes a nest, catches fire. Totally realistic possibility.
Insurance company determines the cause of the fire, well, you installed an electronic device against manufacturers recommendations, so sorry for your losses.

And lets consider electrical shock, another possibility in the elements.
Indoor TV's power cables don't typically have an earth ground, while outdoors that I've done do use a 3 prong typically IEC cord.
It's not just about the longevity of the TV, or it's brightness.

But, hey, you saved a few dollars.

No.
CA1 running as director is standalone only.

No.
CA1 running as director is standalone only.

Composer HE 3.41 connection bug reported in dealer forum, confirmed by Control4.
Being investigate as a high priority.

(Pro connection fine)

Composer HE 3.41 connection bug reported in dealer forum, confirmed by Control4.
Being investigate as a high priority.

(Pro connection fine)

Bug fixes, optimization. 
 
https://www.control4.com/docs/product/control4-software/dealer-release-notes/english/latest//control4-software-release-notes-rev-ar.pdf

Bug fixes, optimization. 
 
https://www.control4.com/docs/product/control4-software/dealer-release-notes/english/latest//control4-software-release-notes-rev-ar.pdf

Core Chart
Core Comparison Chart.pdf

Correct. Based on the dip switch setting on the amp.

TS-PAMP4-100?
If so, use the global input on the amp from the matix, and then set pair two on the amp to use the global input on the amp. No Y's and no Software Audio Scene setup needed.

Move the box.
had something similar with xfinity a couple years ago. Moved it away from the gateway in the same rack and it cleared up.

Can't do that.
A lighting dimmer works by quickly switching on/off the CURRENT (Triac); less current at one time = less brightness.
An AC Fan Controller works by changing the voltage's FREQUENCY; reduced frequency = slower rotation.
A DC Fan Controller works by reducing DC supply VOLTAGE; lower voltage = slower rotation.
You can not interchange any of these.

 

My vote:
CA10 & Core5, with Core1 and CA1 for mesh and local GUIs as needed.
If it's just two audio streams and you're doing the CA10 at the same time, and don't need the IO of the 5, you could do the Core3 at the rack instead.
But if the CA10 is later, start with the Core5 to replace the HC800.

Do you have a centralized video matrix switching system? All the boxes in the rack and just TVs in the rooms?
When they blink, is there a visual confirmation of the TV power state? Is just the image blanking? (Is the TV powered on and no signal the issue, or is it simpler programing issue of the TV power) Got TV power LEDs?
If it's a matrix it's possible how the wiring was done, shielded or not, distance from high voltage stuff, terminations, etc.
It's also possible it's EDID HDCP communication issues where the brand of products aren't getting along.

Agree it's confusing.
Here's how I see it, and I understand it's redundant in ways, trying to figure it out myself to explain it to clients.
An NVR is a vault. Large long term PRIVATE storage.
Insight is a user interface. Easy access.
Cameras are the data source for both.
If you built Insight into the NVR, you'd be essentially building a gaming computer. Processor for this, another for that. Ram for this, storage for that. And you'd have a possibly less secure storage as it's now cloud connected, which many don't want.
By making it two boxes, you have options for different client needs. Maybe front outside cameras are OK with them for the cloud review, while keeping inside and pool area only private local storage. Some clients may be fine with all cloud and a few cameras, no NVR required. Others, all private. Two boxes, you have all the options.
Without a cloud storage connection, you'd have a slower client interface, which is what you have now with an x20 NVR. So yes, that's redundant. But Luma isn't as slick an interface, and by it's nature closed to the Control4 system for review.
Somebody other than the vault needs to hold the short term clips for quick access. These short term clips need to be accessed by multiple interfaces. In house, by the Control4 system. Clients out of house, by an app. And ability to send to clients, share and easily archive. As it's more likely to be accessed by people when they're not home, it makes sense to have them in the cloud, rather than local storage. And being real, there's a revenue stream created there, the worlds going there.

Agree it's confusing.
Here's how I see it, and I understand it's redundant in ways, trying to figure it out myself to explain it to clients.
An NVR is a vault. Large long term PRIVATE storage.
Insight is a user interface. Easy access.
Cameras are the data source for both.
If you built Insight into the NVR, you'd be essentially building a gaming computer. Processor for this, another for that. Ram for this, storage for that. And you'd have a possibly less secure storage as it's now cloud connected, which many don't want.
By making it two boxes, you have options for different client needs. Maybe front outside cameras are OK with them for the cloud review, while keeping inside and pool area only private local storage. Some clients may be fine with all cloud and a few cameras, no NVR required. Others, all private. Two boxes, you have all the options.
Without a cloud storage connection, you'd have a slower client interface, which is what you have now with an x20 NVR. So yes, that's redundant. But Luma isn't as slick an interface, and by it's nature closed to the Control4 system for review.
Somebody other than the vault needs to hold the short term clips for quick access. These short term clips need to be accessed by multiple interfaces. In house, by the Control4 system. Clients out of house, by an app. And ability to send to clients, share and easily archive. As it's more likely to be accessed by people when they're not home, it makes sense to have them in the cloud, rather than local storage. And being real, there's a revenue stream created there, the worlds going there.