Control4Savant Posted August 9, 2023 Share Posted August 9, 2023 2 hours ago, pinkoos said: Thanks again for all the responses We've had on again and off again wifi issues for awhile now so that is one reason - to hopefully blanket the house with better wifi coverage Another reason is a few ports on the switch (POE switch) have died - I guess got fried somehow but I'm not sure So, instead of getting another Araknis POE, I'm thinking this may be an opportunity to just change out the whole system to newer hardware from a different company I'm possibly combining this network upgrade with more A/V upgrades (new TV in our 'media' room, different audio solution, etc.) so would like to do it all in one fell swoop rather than doing the A/V upgrade and then later on the network, etc. There are guys here that use Araknis APs regularly and could possibly solve your issues if you dont want to spend more. WiFi is also entirely environment based, it’s possible your dealer doesnt have the proper skills to set up or diagnose interferences. pinkoos and msgreenf 2 Quote Link to comment Share on other sites More sharing options...
CTMatthew Posted August 9, 2023 Share Posted August 9, 2023 If you don't personally have an enthusiasm for Ubiquiti and are just looking to get a better WiFi experience, your dealer would also be able to provide Access Networks' Ruckus bases APs. Those are fabulous APs and can run without a controller for most deployments. They're "in the family" and would allow you to keep your Araknis gear in place. pinkoos and Time2Jet 2 Quote Link to comment Share on other sites More sharing options...
Cyknight Posted August 9, 2023 Share Posted August 9, 2023 The old 500's are so - so at best though. 5 hours ago, CTMatthew said: your dealer would also be able to provide Access Networks' Ruckus bases APs With full support from Snap/Control4 - this would be my thought as well for this situation. And yes if the switch has burnt out ports, it should probably be replaced, but I'd want to figure out WHY first (can't say I've seen this on araknis 210's at all) pinkoos 1 Quote Link to comment Share on other sites More sharing options...
msgreenf Posted August 9, 2023 Share Posted August 9, 2023 And if you want new Wi-Fi APs you don't need to replace every piece of your network. Likely the switching plane and routing are not your issue Quote Link to comment Share on other sites More sharing options...
Topspin14m Posted August 10, 2023 Share Posted August 10, 2023 3 hours ago, msgreenf said: And if you want new Wi-Fi APs you don't need to replace every piece of your network. Likely the switching plane and routing are not your issue True but people who like to tinker (like me) get addicted to Unifi stuff. You start thinking -- ohh these APs are nice, would be great if I could get more data about use but then I need switches. And then I need the router to see the internet usage data... and then I need cameras...then I need the EV charger... Quote Link to comment Share on other sites More sharing options...
ekohn00 Posted August 10, 2023 Share Posted August 10, 2023 3 hours ago, msgreenf said: And if you want new Wi-Fi APs you don't need to replace every piece of your network. Likely the switching plane and routing are not your issue Your right. but having everything in unify space is so nice. pinkoos and CTMatthew 1 1 Quote Link to comment Share on other sites More sharing options...
Cyknight Posted August 10, 2023 Share Posted August 10, 2023 1 hour ago, ekohn00 said: but having everything in unify space is so nice eeeh Quote Link to comment Share on other sites More sharing options...
fleon Posted August 10, 2023 Share Posted August 10, 2023 I have several unifi setups. Including at my house. After living with my own setup for several years now, it wouldn't be my personal choice anymore. Unifi is pretty, but has a lot of issues. 1) things drop off of wifi for no reason. Like pump controllers, the Halo remotes, a variety of other iot devices. This is way more common on my unifi APs than on just about any other network gear I've used 2) it's damn frustrating. They change the UI all the time for no reason. There are options on the "legacy" interface they never bothered to put on the new interface. They move basic options all over the place every few months. 3) a lot of the basic features don't work correctly. For several months, the client reporting didn't work at all. You would type it an IP address, that unify had clearly given a DHCP address to, and should know about, and it wouldn't show up as a device in the network. The network topology map looks pretty, but often is just simply wrong. Spanning tree doesn't seem to work at all sometimes. 4) they release half baked updates. The dream machine was a nightmare for the first two years, with basic features that didn't work at all. Like DHCP.... There are a lot of other things too that just bother me. My point here is that it looks really really nice, but is not exactly reliable. This is based on a lot of installs..... pinkoos, TundraSonic and lippavisual 3 Quote Link to comment Share on other sites More sharing options...
TundraSonic Posted August 10, 2023 Share Posted August 10, 2023 I would NOT count on UI to solve your WiFi problems. Like others we have strange unexplained/insolvable dropouts and slowdowns and too many new bugs introduced with firmware updates that can take months to resolve. And there's no bug tracker so avoiding really bad updates can be difficult. In the Edge days they were pretty rock solid, that disappeared w/ the UDM world of today. Of the options out there I think UI is one of or the best value but there are a lot of issues that come with those cost savings. If someone else came along with the UI capabilities but more stability/reliability for 20-50% higher cost I'd be all over it (or same cost but an annual maintenance fee of 5% of the purchase cost or …). Definitely keep your Security Spy system. Discreet devices for discreet functions makes for a more robust/reliable system and makes troubleshooting much easier. pinkoos 1 Quote Link to comment Share on other sites More sharing options...
JSTRONG Posted August 10, 2023 Share Posted August 10, 2023 We had hundreds of Ubiquiti networks out there including my own house. The management interface is really cool. You can monitor everything. It is inexpensive. (really like those LV box size wifi6 ap's) Once we started installing the Halo's we saw a lot of problems with network drop off. Over the prior years we had trouble with Araknis network equipment. But the latest Araknis is really good. We are seeing trouble free Araknis networks that are more reliable with higher speed tests than Ubiquiti. My own home we switched to Araknis Router, switches and AP's 3 months ago and not even 1 family member complaint since the changeover. In the 3 months not 1 halo and now halo touch drop off. Super responsive and reliable pinkoos 1 Quote Link to comment Share on other sites More sharing options...
Control4Savant Posted August 10, 2023 Share Posted August 10, 2023 Again, a lot of talks about individual experiences with Ubiquiti performance. C4 stability concern aside there is a reason why it is so heavily used by networking AV guys and standard IT pros, a lot of times in commercial spaces when stability and performance are even more important. That hasn’t changed, it’s only grown. pinkoos 1 Quote Link to comment Share on other sites More sharing options...
pinkoos Posted August 10, 2023 Author Share Posted August 10, 2023 What is the Halo thing that several of you have referred to? Quote Link to comment Share on other sites More sharing options...
Control4Savant Posted August 10, 2023 Share Posted August 10, 2023 26 minutes ago, pinkoos said: What is the Halo thing that several of you have referred to? Control4 has had “not supported” list of networking equipment since pretty much forever. A lot of that is because it’s really difficult to have support staff aware of every product line, UI config etc… but also because of how the original structure of how c4 stuff works on the network, certain advanced networking features can stop system functionality. Specific to C4 mostly. Halo seems to have something wrong in its programming that causes issues with Unifi. Just like I dont blame ATT for C4s intercom woes when 2N doorstations work just fine independently or with other integrations. pinkoos 1 Quote Link to comment Share on other sites More sharing options...
lippavisual Posted August 10, 2023 Share Posted August 10, 2023 5 hours ago, TundraSonic said: In the Edge days they were pretty rock solid, that disappeared w/ the UDM world of today. Edge is still available. I use them all the time and are still solid performers. Quote Link to comment Share on other sites More sharing options...
lippavisual Posted August 10, 2023 Share Posted August 10, 2023 2 hours ago, Control4Savant said: Again, a lot of talks about individual experiences with Ubiquiti performance. C4 stability concern aside there is a reason why it is so heavily used by networking AV guys and standard IT pros, a lot of times in commercial spaces when stability and performance are even more important. That hasn’t changed, it’s only grown. I can't name one commercial customer of mine or other integrators I know, that is using UI products for their networks. Any IT team that is worth a grain of salt would ditch them to the trash bin asap. Meraki would be as close to a closed system like UI that I've seen in the field. But that's because the company turned a warehouse stock manager into the IT Manager. Cisco support basically sets it all up for him. pinkoos and JSTRONG 1 1 Quote Link to comment Share on other sites More sharing options...
Control4Savant Posted August 10, 2023 Share Posted August 10, 2023 3 minutes ago, lippavisual said: I can't name one commercial customer of mine or other integrators I know, that is using UI products for their networks. Any IT team that is worth a grain of salt would ditch them to the trash bin asap. Meraki would be as close to a closed system like UI that I've seen in the field. But that's because the company turned a warehouse stock manager into the IT Manager. Cisco support basically sets it all up for him. This is obviously you typical BS personal opinion since you can literally see their equipment being used in countless locations. The stuff must be constantly sold out because everyone hates it.. pinkoos 1 Quote Link to comment Share on other sites More sharing options...
lippavisual Posted August 10, 2023 Share Posted August 10, 2023 Oops, I forgot, there's no margin in UI so that's why I don't sell it....Gotta make my money!! Get a grip bud. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted August 10, 2023 Share Posted August 10, 2023 15 minutes ago, Control4Savant said: This is obviously you typical BS personal opinion since you can literally see their equipment being used in countless locations. The stuff must be constantly sold out because everyone hates it.. I work in fortune 50 IT - no Unifi - never will be. It's crap at that level. Quote Link to comment Share on other sites More sharing options...
Control4Savant Posted August 10, 2023 Share Posted August 10, 2023 3 minutes ago, msgreenf said: I work in fortune 50 IT - no Unifi - never will be. It's crap at that level. well THAT I don’t disagree with but that has to do with the other 90% of commercial /residential networking ... Quote Link to comment Share on other sites More sharing options...
msgreenf Posted August 10, 2023 Share Posted August 10, 2023 14 minutes ago, Control4Savant said: well THAT I don’t disagree with but that has to do with the other 90% of commercial /residential networking ... Did we finally agree on something? lol Quote Link to comment Share on other sites More sharing options...
cnicholson Posted August 10, 2023 Share Posted August 10, 2023 3 hours ago, pinkoos said: What is the Halo thing that several of you have referred to? Halo is the new line of C4 remotes. Halo with hard buttons (and small screen) and Halo Touch (larger touch control screen, fewer hard buttons, more $$$) pinkoos 1 Quote Link to comment Share on other sites More sharing options...
ekohn00 Posted August 14, 2023 Share Posted August 14, 2023 On 8/10/2023 at 1:15 PM, msgreenf said: I work in fortune 50 IT - no Unifi - never will be. It's crap at that level. I wouldn't say crap, but in that world of Juniper, Palo, Fortinet and Cisco, there's no need for UI. Not to mention the need for features UI doesn't have. Quote Link to comment Share on other sites More sharing options...
pinkoos Posted August 14, 2023 Author Share Posted August 14, 2023 On 8/10/2023 at 12:58 PM, cnicholson said: Halo is the new line of C4 remotes. Halo with hard buttons (and small screen) and Halo Touch (larger touch control screen, fewer hard buttons, more $$$) Thank you Quote Link to comment Share on other sites More sharing options...
ClassicMuscle Posted August 15, 2023 Share Posted August 15, 2023 On 8/8/2023 at 2:49 PM, CTMatthew said: I'm very pro-Ubiquiti. It's really the only networking gear I'd use in a residential deployment, but I'm also curious why you'd want to pull apart what's basically a current Araknis system. I agree the APs could probably stand replacement if they've given you some problems, but otherwise you've got a pretty good system in place. Don't get me wrong I think Ubiquiti is easier in the long run, but your costs are sunk at this point! @msgreenf @CTMatthew I purchased a 9,000 SF home recently that had an existing & extensive Ubiquiti Network and Ubiquiti Camera system in place (15-16 total cameras). It says "Dream Machine Pro" when I log into the Protect App to see the cameras, if that matters. We are now converting the home to Control 4, can you tell me if the Ubiquiti cameras can be ported into C4? My other house has LUMA, and it works great with C4, I hope Ubiquiti cameras do too. pinkoos 1 Quote Link to comment Share on other sites More sharing options...
msgreenf Posted August 15, 2023 Share Posted August 15, 2023 Yes they can be integrated Time2Jet and CTMatthew 1 1 Quote Link to comment Share on other sites More sharing options...
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