dblessing Posted January 22 Share Posted January 22 1 hour ago, BDavisNJ said: I have heard that many users reported issues with Composer HE accessing the Director after the most recent upgrade to 3.4.1. Can any users, please, confirm that this issue is fully resolved and that Composer HE is fully compatible with the C4 upgrade. Kind regards It is definitely not resolved and is becoming quite an annoyance. Quote Link to comment Share on other sites More sharing options...
dblessing Posted January 22 Share Posted January 22 On 1/11/2024 at 5:47 PM, Darin, PM C4 CX,UI said: The bug in 3.4.1 Composer HE will impact all systems running OS 3.4.1 currently. The team that works on Composer believes they have found the root cause and they should have a patch out soon. @Darin, PM C4 CX,UI, any updates from the team or ETA on a patch? BDavisNJ 1 Quote Link to comment Share on other sites More sharing options...
dblessing Posted January 22 Share Posted January 22 16 hours ago, msgreenf said: it's broken...I have reported it to my contacts at c4 Update: Maybe it was broken Sunday at some point but my issue was also a registration problem due to my dealer trying to rollback the controller to 3.4.0 due to the bug. When/Then works for me now. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted January 22 Share Posted January 22 @dblessing no update on HE fix. Fix is in progress still BDavisNJ 1 Quote Link to comment Share on other sites More sharing options...
BDavisNJ Posted January 23 Share Posted January 23 Thank you for the update. Quote Link to comment Share on other sites More sharing options...
Darin, PM C4 CX Platform Posted January 26 Share Posted January 26 I just spoke with the Composer team and it sounds like if testing goes well then a new update should be rolling out next week that will resolve the issue with Composer HE and OS 3.4.1 BY96, South Africa C4 user, msgreenf and 4 others 5 2 Quote Link to comment Share on other sites More sharing options...
drmark12pa Posted January 29 Share Posted January 29 On 1/25/2024 at 6:02 PM, Darin, PM C4 CX Platform said: I just spoke with the Composer team and it sounds like if testing goes well then a new update should be rolling out next week that will resolve the issue with Composer HE and OS 3.4.1 Will the update be automatic, Composer HE update (new download), or is it something that dealer would have to update firmware? Quote Link to comment Share on other sites More sharing options...
Cyknight Posted January 30 Share Posted January 30 9 hours ago, drmark12pa said: Will the update be automatic, Composer HE update (new download), or is it something that dealer would have to update firmware? Chances are it'll be a composerHE update, not a system update, in which case composer will tell you upon opening that a new version is available. Quote Link to comment Share on other sites More sharing options...
RAV Posted January 30 Share Posted January 30 Update: Posted on dealer forum 1-30-24 8am. A new HE is built and will be going through internal testing. When ready, it's expected you'll just need to update HE. Gary Leeds UK, neil12011, BY96 and 1 other 3 1 Quote Link to comment Share on other sites More sharing options...
Neo1738 Posted January 31 Share Posted January 31 Not sure anyone else noticed but my apple watch ultra 2 is so much faster, more stable, and there is now session/transport controls with volume! THE L1ZARD KING and Dueport 2 Quote Link to comment Share on other sites More sharing options...
Darin, PM C4 CX Platform Posted January 31 Share Posted January 31 4 minutes ago, Neo1738 said: Not sure anyone else noticed but my apple watch ultra 2 is so much faster, more stable, and there is now session/transport controls with volume! Glad you noticed the Apple Watch updates! Composer HE will be a regular update that your notified of on launch it is in beta now and should be out to production relatively soon. I'm not sure of the exact ETA though. BY96 and Dueport 2 Quote Link to comment Share on other sites More sharing options...
Dueport Posted February 1 Share Posted February 1 8 hours ago, Neo1738 said: Not sure anyone else noticed but my apple watch ultra 2 is so much faster, more stable, and there is now session/transport controls with volume! Awesome! Great update - thank you @Darin, PM C4 CX Platform and C4 team! Quote Link to comment Share on other sites More sharing options...
ILoveControl Posted February 1 Share Posted February 1 12 hours ago, Dueport said: Awesome! Great update - thank you @Darin, PM C4 CX Platform and C4 team! Hmmmm just checking do they have one for android watches? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted February 1 Share Posted February 1 46 minutes ago, ILoveControl said: Hmmmm just checking do they have one for android watches? No Quote Link to comment Share on other sites More sharing options...
Darin, PM C4 CX Platform Posted February 6 Share Posted February 6 A couple additional issues surfaced during the beta for the new Composer HE, so those are being addressed now with a new HE build that should go out for testing soon. We'll be rolling the HE update out once testing and validation pass successfully. We have also identified the gap in testing that allowed this to slip out in an unfunctional state and have updated our testing/release process for HE to ensure this shouldn't happen again in the future. South Africa C4 user and dblessing 2 Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted February 6 Share Posted February 6 Thank you for the update Quote Link to comment Share on other sites More sharing options...
Darin, PM C4 CX Platform Posted February 10 Share Posted February 10 Composer HE is expected to release on 2/23/2024, if no additional critical issues are found. If any of you would like early access then DM me and I can get you a copy of the beta version for use/testing. South Africa C4 user and BY96 2 Quote Link to comment Share on other sites More sharing options...
drmark12pa Posted February 13 Share Posted February 13 On 2/9/2024 at 8:53 PM, Darin, PM C4 CX Platform said: Composer HE is expected to release on 2/23/2024, if no additional critical issues are found. If any of you would like early access then DM me and I can get you a copy of the beta version for use/testing. In testing the new version, it doesn't appear that remote connection is connecting. It appears to more or less timeout.... I'll try another network remotely to see if that is the case. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted February 13 Share Posted February 13 25 minutes ago, drmark12pa said: In testing the new version, it doesn't appear that remote connection is connecting. It appears to more or less timeout.... I'll try another network remotely to see if that is the case. Confirmed its an issue Dueport 1 Quote Link to comment Share on other sites More sharing options...
bballjn64 Posted February 13 Share Posted February 13 See the following for the release notes: https://www.control4.com/docs/product/control4-software/dealer-release-notes/english/latest//control4-software-release-notes-rev-ar.pdf Quote Link to comment Share on other sites More sharing options...
oasisferine Posted February 14 Share Posted February 14 I got the new composer HE Beta version 3.4.17013 and had same issue, reports error :- "Could not authenticate connection to director 192.xxx.xxx.xxx common casue incorrect time / date on the contrliler or on othe computer running composer " Did any one else try and have a better result ? Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted February 15 Author Share Posted February 15 4 hours ago, oasisferine said: I got the new composer HE Beta version 3.4.17013 and had same issue, reports error :- "Could not authenticate connection to director 192.xxx.xxx.xxx common casue incorrect time / date on the contrliler or on othe computer running composer " Did any one else try and have a better result ? Beta is working great for me. Andrew luecke 1 Quote Link to comment Share on other sites More sharing options...
WHT68 Posted February 16 Share Posted February 16 How do i add favorites in the new software so it can work with the iwatch app. For the life of me i can’t see to figure this out. Thank you Shoe 1 Quote Link to comment Share on other sites More sharing options...
Darin, PM C4 CX Platform Posted February 16 Share Posted February 16 3 hours ago, applemike68 said: How do i add favorites in the new software so it can work with the iwatch app. For the life of me i can’t see to figure this out. Thank you This link and video should help. https://www.control4.com/blog/630/apple-watch-favorites/ Quote Link to comment Share on other sites More sharing options...
WHT68 Posted February 16 Share Posted February 16 9 hours ago, Darin, PM C4 CX Platform said: This link and video should help. https://www.control4.com/blog/630/apple-watch-favorites/ Thank you.. I was able to set my "favorite rooms" but I can't get the Apple Watch app to sink. I've already uninstalled and installed and still doesn't' work. Quote Link to comment Share on other sites More sharing options...
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